Are you looking to join a company that is experiencing high growth? Do you want to be a pioneer in an industry that is at the forefront of digital transformation? If so, keep reading - this may be the perfect opportunity for you.

About L2L:

L2L is on a mission to empower workers to manufacture better together. The Connected Workforce Software market is exploding, and L2L is at the forefront, providing software that enables manufacturing facilities to drive efficiency and productivity across the plant floor. Our modern technology provides real-time visibility and action-driving tools that enable the entire workforce to systematically identify and solve problems, and provides workers with the personalized information they need to do their best work. L2L thereby improves overall equipment effectiveness, reduces unplanned downtime, and ensures managers have the insights they need to make better decisions. 

L2L is backed by M33 Growth, a growth-focused private equity firm in Boston Massachusetts that provides both capital and resources to develop already-great businesses into market leaders.

The Role:
L2L is growing fast, and we’re looking for a UX Designer who’s passionate about creating thoughtful, user-friendly solutions for complex applications.

You’ll work closely with Product Managers, Developers, and the people who use our tools every day to design experiences that are intuitive, impactful, and easy to love. If you enjoy turning complicated problems into simple, elegant designs that make a real difference for users, we’d love to have you on our team!

Top Three Outcomes: 

1. Drive Innovation: Leverage insights from user research to prioritize features that address real market needs, give us a competitive edge, and boost customer satisfaction.
2. Improve Retention: Create designs that are so seamless they reduce churn, lower support costs, and build lasting customer loyalty.
3. Accelerate Delivery: Craft high-quality designs—wireframes, prototypes, user flows—that help us move fast, cut development costs, and deliver a great product-market fit.

What You’ll Do:

• Uncover Insights: Dive deep into user research with surveys, interviews, and usability testing to understand pain points and identify opportunities, especially in complex industries like manufacturing.
• Design Intuitive Solutions: Develop wireframes, prototypes, and workflows that bring features to life, always keeping a mobile-first mindset and complex workflows in mind.
• Engage with Customers: Build meaningful relationships with users through face-to-face interviews, site visits, and virtual meetings to inform your designs.
• Analyze Performance: Use UI analytics tools (like UserPilot, Pendo, or Google Analytics) to measure how features perform and refine your designs accordingly.
• Collaborate Across Teams: Work closely with our Product Managers to define user stories and Developers to ensure your designs are technically feasible and achievable.
• Optimize for Mobile: Design with responsive and native mobile experiences in mind, making sure users get the best experience, no matter the device.
• Stay Flexible: Navigate changing priorities and projects with ease as new insights emerge or business needs shift.

What We’re Looking For:

• 5+ years designing applications for complex environments like manufacturing or industrial workflows.
• A strong portfolio showcasing responsive and native mobile designs.
• Expert-level skills with design and prototyping tools like Figma.
• Proven ability to work effectively with cross-functional teams, including Product Managers and Developers.
• A knack for engaging directly with users and turning insights into action.
• Familiarity with tools like UserPilot, Pendo, or Google Analytics.
• Strong analytical skills to interpret data and inform design decisions.
• Comfort in a fast-paced, ever-changing environment.
• Must be able to work core hours in US Eastern Time, with some overlap for US Mountain and European time zones.

Preferred locations:

L2L practices a remote-first approach while offering office space in Burlington, MA. Due to the collaborative nature of this role, we are looking for someone who can commute to the Burlington, MA office 1x per week.