L&E Research connects clients with consumers, medical professionals, business professionals, and more – for virtually any market research project. We make efficient and accurate connections through the ongoing development of L&E’s software and technology solutions.
Client Services Assistant
Below outlines the core job responsibilities of the L&E Research Client Services Assistant (CSA) position and is intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The employer reserves the right to amend and modify these responsibilities should alternate needs arise. The employee must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided.
Job Summary
The Client Services Assistant (CSA) at L&E Research is a critical support and leadership role within our on-site market research operations. As the right hand to the Client Services Manager (CSM), the CSA ensures our facilities are prepared, our projects run smoothly, and our team members are supported in delivering exceptional client experiences.
This role is ideal for individuals who thrive in fast-paced, hospitality-driven environments and are ready to step into a leadership capacity while remaining hands-on with daily operations. The CSA helps bridge the gap between frontline execution and facility oversight – Playing a vital part in maintaining L&E’s commitment to "Extreme Client Service."
Whether supporting room setups, training team members, handling logistics, or stepping in for the CSM when needed, the CSA is essential in driving operational excellence and ensuring client satisfaction.
This role is a strong stepping stone to further advancement within L&E's facility leadership track.
Job Responsibilities
Training & Compliance Responsibilities
Required Qualifications & Soft Skills
Preferred Knowledge, Skills, & Abilities
L&E Research, Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Corporate Operations
Raleigh, NC
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