The Big Picture

As the Ad Operations Coordinator for Broadcast, you are the engine behind Lead Surge’s TV and radio versioning pipeline. This is a high-impact, high-volume role where you will manage the lifecycle of 300–400 broadcast spots every month across U.S. and Canadian markets.

You aren't just ordering spots; you are the guardian of quality and the bridge between media strategy and client satisfaction. If you are a data-centric systems thinker who thrives on deadlines and “getting it right the first time," you’ll be a perfect fit for our team.

What You’ll Do (Essential Functions)

·       Workflow Orchestration: Own the end-to-end ordering process for all slotted media using our custom CRM and Digital Asset Management (DAM) systems.

·       Precision Quality Control: Act as the final line of defense before our spots hit the air. You will conduct rigorous quality checks on TV and radio creative to ensure every offer, legal disclaimer, and visual spec is 100% accurate.

·       Production Liaison: Act as the primary point of contact for our external production house. Ensure timelines are met and communication remains seamless.

·       Compliance Management: Partner with the copyediting team to review monthly client offers and legal disclaimers, ensuring total regulatory compliance.

·       Client Success: Nurture professional relationships by providing proactive updates and ensuring client-approved creative is ready for traffic.

·       Data Integrity: Maintain meticulous records within the CRM to ensure billing accuracy and project tracking.

What You Bring to the Table

·       An Eagle Eye: An uncompromising attention to detail. You can catch the tiny typo in a legal disclaimer or the split-second glitch in a video file that others miss.

·       Agility: A "change agent" mindset. We are scaling fast; you should be excited by evolving processes and new technology.

·       Technical Savvy: Proficiency in CRM/DAM environments and comfortable toggling between Mac and Microsoft Office ecosystems.

·       Pressure-Tested: The ability to stay organized and composed while managing tight deadlines and high-volume output.

·       Communication: Clear, professional, and effective communication skills—whether you’re talking to a creative vendor or a high value client.

·       Mindset: Analytical, data-focused, and deeply committed to customer service excellence.

Qualifications

·       Experience: 1–2 years in ad operations, media production, or a high-volume project management role.

·       Education: Bachelor’s degree preferred.

Physical demands:

·       Prolonged periods of sitting at a desk and working on a computer.

Work environment: Remote

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Lead Surge
At Lead Surge, we don’t guess we grow. For 15 years, we’ve specialized in high-stakes B2C lead generation for the home improvement industry, where every headline and hook is held accountable. From TV and print to cutting-edge digital, we track every single response with one obsessed goal: delivering cost-effective, qualified leads that convert.

Lead Surge is a remote company based in the Boston area. Remote applicants in CST or EST timezones will be considered. Lead Surge strives to ensure a diverse and inclusive workplace where all individuals are treated with respect and dignity. We are committed to creating an environment free from discrimination and harassment, and we celebrate the unique perspectives and backgrounds that each team member brings to our organization. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

The pay range for this role is:

59,000 - 65,000 USD per year (Remote)