At LegitScript, we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this, LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors, including transaction laundering detection, pharmaceuticals, online gambling, and more.

The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules, and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines, internet platforms, payment companies, and regulatory agencies.

The Director of Product Engineering role will manage a small, high-performing team of Salesforce engineers and Product managers, driving product delivery and innovation. This role shapes the product strategy for LegitScript’s Certification product line, with a strong focus on business outcomes. By partnering closely with the General Manager, the Director will ensure alignment between engineering and product development efforts with business objectives, delivering high-quality products on time and within scope.

What You'll Do:

• Leadership & Strategy:
• • Oversee the engineering and product management functions for the Certification product line.
  • Develop and execute product and engineering roadmaps in alignment with company goals, operations (internal users), and customer needs.
  • Provide strategic insights on product improvements and market trends.
  • Develop and manage the budget, forecasting expenses and optimize resource allocation to ensure efficient, strategic use of funds across product and engineering initiatives.
• Collaboration & Stakeholder Management:
• • Partner closely with the General Manager to align product development with business objectives.
  • Collaborate with internal stakeholders (sales, marketing, operations) to ensure seamless product delivery.
• Team Leadership:
• • Lead and mentor a team of Salesforce engineers and product managers.
  • Indirectly manage offshore and near shore resources.
  • Foster a culture of innovation, collaboration, and continuous improvement.
• Delivery & Operations:
• • Ensure successful delivery of products and features, balancing speed and quality through shared OKRs.
  • Monitor performance metrics, ensuring product development aligns with timelines and budget.
  • Manage resources and optimize processes for high-impact delivery.
• Technical Leadership:
• • Provide guidance on best practices in engineering and product development, with a strong understanding of Salesforce Service Cloud. Ensure product scalability, security, and alignment with technical standards.
    

What You'll Bring:

• 7+ years of experience in engineering, product management, or a combination of both, with 3+ years in a leadership role.
• Experience leading cross-functional teams, including engineers and product managers.
• Proven experience building revenue producing SaaS products and applications that service external customers.
• Demonstrative ability to align product strategy with business goals and drive the implementation and execution of that strategy to successful outcomes.
• Strong understanding of agile development processes and product delivery cycles.
• Strong understanding of Salesforce platforms, specifically Experience Cloud and Service Cloud. 
• Proficiency in Salesforce development tools, including Apex, Visualforce, Lightning Web Components, and APIs.
• Understanding of integration patterns and tools (e.g., MuleSoft, REST/SOAP APIs).
• Familiarity in integrating with web services via published web services and AWS lambdas
• Experience with Salesforce licensing, the governor limits, and ability to work with the engineering teams to design solutions that house appropriate processes/data
• Experience leveraging JIRA for tracking all product activities, as well as integration with Salesforce.
• Ability to effectively balance tactical with strategic.
• Proven ability to manage multiple stakeholders and balance competing priorities.
• Exceptional problem-solving, decision-making, and communication skills.
• Bachelor's degree in a relevant field; advanced degree preferred.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Please note that visa sponsorship is not available for this position. We cannot support international remote work.

In addition to competitive salaries, full-time employees enjoy a great benefits package:

• Multiple Medical plans (one with $0 employee premium option), Dental & Vision plans
• 401k with company match and immediate vesting
• Generous paid time off package and 11 paid holidays
• And much more!

If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in LegitScript’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.