At LegitScript, we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this, LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors, including transaction laundering detection, pharmaceuticals, online gambling, and more.
The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules, and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines, internet platforms, payment companies, and regulatory agencies.
The Solution Consultant is primarily responsible for determining the overall strategic, operational, and technical scope of new business opportunities with prospective and existing customers. To accomplish this, a Solution Consultant has a foundation of strong business knowledge, executive discovery, and presentation skills, comfort with going from a high-level and strategic to deep into the technology and operational delivery, and an ability to explain and demonstrate technical solutions to a non-technical audience.
What You'll Do:
Works closely with the LegitScript sales team and prospective customers to understand strategic business challenges, identify appropriate solutions, and communicate how LegitScript uniquely addresses them
Drafts and assists with the drafting of presentations and other materials that explain products and services to prospects and customers
Provides expertise and support to sales teams to communicate the benefits and business value of LegitScripts products and services
Works closely with the Analyst Operations, Product, and Legal teams to leverage current offerings while tailoring solutions to meet customer’s unique needs
Manages and enhances the custom solution process, leading and project managing discovery, technical assessment, evaluation of level of effort, and proposed pricing for unique implementations and custom solutions
Proposes improved solutions and processes to customers and explains the benefits of changes
Project manages prospect/customer pilots, working with the customer to develop critical success criteria, monitoring pilot progress, and coordinating internal resources required to deliver a successful pilot
Assists with the orchestration of customer evaluations, provisioning trial accounts, assisting with user creation, and providing platform enablement
Partners with the Product Development teams to provide market and field feedback
What You'll Bring:
Excellent customer service skills with a proven ability to explain technical products to non-technical audiences
1+ years of related consulting, or professional services experience required
Prior experience with web-based technologies (HTML/CSS, Javascript/Typescript)
Ability to apply engineering, technology, or other related principles to product sales
Familiarity with RESTful APIs and basic troubleshooting tools (Postman, cURL, etc)
Familiarity with web applications and using utilities like Developer Tools
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
Excellent time management and problem solving skills as well as the ability to use good judgment and make strong independent decisions
Demonstrates an inspirational attitude that contributes to a positive team environment
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Please note that visa sponsorship is not available for this position. We cannot support international remote work.
In addition to competitive salaries, full-time employees enjoy a great benefits package:
Multiple Medical plans (one with $0 employee premium option), Dental & Vision plans
401k with company match and immediate vesting
Generous paid time off package and 11 paid holidays
And much more!
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in LegitScript’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Engineering
Remote (United States)
Share on: