About the role

The IT Stabilization Engineer is a senior technical position focused on improving the health, stability, and security of client IT environments. This role combines proactive maintenance with strategic oversight, including infrastructure discovery, documentation updates, and configuration reviews. You’ll act as a trusted advisor to clients and an escalation point for internal teams, ensuring risks are addressed and systems remain optimized. Your work directly contributes to long-term process improvements and exceptional client experiences.

What you'll do

• Perform Preventative Maintenance Inspections (PMIs) to ensure system health and stability
• Conduct infrastructure discovery and update documentation for accuracy
• Review configurations to maintain optimal performance and security
• Collaborate with internal teams and client stakeholders to identify risks and escalate unresolved issues
• Serve as a senior technical resource and escalation point for complex challenges
• Support field technicians with advanced troubleshooting and guidance
• Contribute to process improvements that enhance long-term client success 

Qualifications

Experience:

• 6+ years in Information Technology
• Strong background in Network Engineering

  Skills & Attributes:

• Team-oriented with excellent communication skills
• Outstanding customer-facing interaction
• Strong documentation abilities (network diagrams, system audits)
• Certifications (or ability to obtain within 1 year):
• CompTIA Security+ (or equivalent)
• CompTIA Network+ (or equivalent)
• VMWare VCAP-NV
• CCNA (or equivalent)

Technical Skills:

• Deep understanding of network infrastructure (firewalls, switches, routers, VPNs)
• Familiarity with email systems and DNS configurations (SPF, DKIM, MX)
• Experience with Autotask or similar ticketing/documentation systems
• Working knowledge of licensing systems (Microsoft, QuickBooks, etc.)
• Experience with ThreatLocker or similar endpoint security platforms

Other Requirements:

• Valid driver’s license and reliable transportation
• This is an onsite position and will not be remote.

About Les Olson IT

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.

We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.

At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.