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Office Support & QA Specialist

About LighthouseAI
LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.


This is a full-time in office position.

Working Hours: Monday-Friday 8am - 4:30pm


Essential Duties and Responsibilities:

 

Office Assistant

  • Document Management
    • Organize and maintain physical and digital files, ensuring accurate and efficient record-keeping.
    • Shred confidential and outdated documents in compliance with company policies.
    • File and retrieve documents as needed.
    • Process incoming mail for project managers, including opening, scanning, and uploading documents.
    • Convert files to different formats as needed (Adobe PDF, etc.).
    • Maintain and update the client database (Lighthouse – Document Repository).
  • Mailroom and Office Support
    • Serve as a backup for the mailroom, handling tasks in the absence of designated staff and assisting with mail related requests.
    • Prepare and coordinate mail drops and deliveries through UPS, USPS, and FedEx.
    • Receive and distribute incoming packages and correspondence efficiently.
    • Assist with conference-related shipments and other special projects as assigned.
  • General Office Tasks
    • Perform light housekeeping duties, such as breaking down and disposing of boxes to maintain a clean and organized workspace.
    • Lift and move items up to 40 lbs as required for shipments, office organization, and supplies management.
    • Support various administrative functions as needed based on business requirements.
    • Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or it’s clients.
  • Administrative Duties:
    • Take on additional responsibilities and tasks as determined by the evolving needs of the company and its customers.
    • Support front office and office manager duties as needed
    • Demonstrate flexibility and a proactive approach to meeting dynamic organizational goals.


QA Specialist (future add on responsibility)

    • Assist QA Manager with quality reviews of documentation to ensure compliance with state regulations and company standards.
    • Assist QA Manager with maintaining the Legal Inc documents and processes including Business Registrations, Foreign Qualifications, and Annual/Biennial reporting.


Qualifications:

  • 1–3 years of office administration or document management experience.
  • Previous experience in a law firm is preferred but not required.
  • Proficiency with Microsoft Office Suite, Adobe PDF, and document management systems/databases.
  • Strong organizational skills with attention to detail and accuracy.
  • Effective written and verbal communication skills; ability to handle confidential information professionally.
  • Flexible, proactive, and able to manage multiple priorities in a fast-paced environment.
  • Ability to lift up to 40 lbs and perform light housekeeping/office support tasks.


Compenstion: $24/hour


Benefits:

  • Health, Dental, Vision Insurance
  • STD, LTD, Life Insurance
  • 401(k)
  • 10 Paid Holidays
  • 3 weeks PTO annually

Professional Services

Narberth, PA

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