Do you want to be a key player at a fast-growing company? If you’re looking for an opportunity to challenge yourself, Linxup is the right place for you.
Linxup (formerly Agilis Systems) helps service companies, transportation organizations, and other fleet-based businesses track and protect the vehicles and equipment on which they rely. Using our software-as-a-service (SaaS) platform, customers can unlock a range of offerings: from simple track and trace features, to all the tools they need to improve fleet management, increase mobile worker productivity, protect drivers through coaching, and reduce operating costs. Our consumer-focused product—MOTO safety—gives new and aging drivers the freedom to be on the road, while providing their families peace of mind about their driving abilities and safe locations. Headquartered in St. Louis, MO, Linxup has offices and employees across the country, and enjoys status as a multi-year member of the St. Louis Business Journal’s Best Places to Work. As Agilis Systems, we have been named to the Inc. 5000 Most Successful Companies in America list four years in a row. Our people are the reason for our success. Our teams are empowered to cultivate greatness and are supported by Linxup to be intuitive, creative, and determined in all they do. Come join us.
ABOUT THE POSITION
We are currently looking for a Customer Success Specialist (SMB) to drive sales growth primarily through proactive outbound calling efforts, while also effectively closing inbound sales requests. The CSS (SMB) should be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Success in this role has potential to grow into a Customer Success Specialist (Mid Market) or Account Executive position in the future. We are growing FAST!
ESSENTIAL FUNCTIONS – RESPONSIBILITIES:
● High velocity phone skills with the ability to keep up with high demand
● Excellent verbal and communication skills
● Close inbound leads
● Find sales opportunities through outbound cold calls and email
● Strong listening skills to uncover hidden objectives and to fully understand and qualify needs
● Achieve monthly quotas
● Research accounts, identify decision makers, and generate interest in our platform
● Maintain your database of prospects within your assigned territory
● Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate.
● Work cross functionally to identify cross sell opportunities that lead to new business results
● Ask for and leverage client referrals, associations and networking to pass leads to our sales teams
● Other duties as assigned
QUALIFICATIONS
● 1-2 years of related sales experience
● College degree preferred but not required
● Experience working with Salesforce.com or similar CRM
● Familiarity with cloud based software services (SaaS) is a plus
● Strong ability to learn new technology and adapt quickly
● Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
● Ability to review customer performance data and trigger customer outreach accordingly
● Self-motivated, high energy & dynamic inside sales and online presence
● Proven ability to work in high-energy sales team environment as a team player
● Proven ability to succeed in an ever evolving, metrics-driven environment
● Must have strong verbal and written communication skills
● Exhibits a strong desire to develop and maintain professional relationships externally and internally
● Proficient with Microsoft Office (Excel, Word, PowerPoint) required
● Strong listening and coaching skills
● Ability to multitask and manage your time accordingly
WORK ENVIRONMENT
COMPENSATION AND BENEFITS
Customer Experience
Chesterfield, MO
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