Join the revolution in hospitality tech!

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.

Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.

We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.

Key Milestones:

• Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
• Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.

If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.

Here’s a quick glimpse of Liven: 

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• Acquisition News

About the role

As a QA Engineer at Liven, you’ll be the guardian of quality across our platform. You’ll work closely with developers, product managers, and designers to ensure our releases are stable, reliable, and deliver seamless experiences to our customers. This role focuses primarily on manual testing, with opportunities to contribute to test process improvements, exploratory testing, and collaboration with SDETs on automation initiatives. You’ll play a key part in shaping quality practices across the development lifecycle and advocating for excellence at every stage

What you'll do

• Manual Testing: Design, maintain, and execute detailed test cases for web and mobile applications.
• Exploratory Testing: Investigate new features and complex workflows, identifying edge cases and potential issues.
• Regression Testing: Validate core user journeys and ensure stability across releases.
• Defect Management: Log, track, and verify issues in collaboration with development teams.
• Collaboration: Partner with engineers and product teams to ensure features are built with quality in mind.
• Process Improvement: Contribute to QA documentation, standards, and continuous improvement initiatives.
• Automation Collaboration: Work alongside SDETs to identify test cases for automation and ensure coverage parity

Qualifications

• 4–6 years of experience in manual testing or QA roles.
• Strong understanding of QA methodologies, test case design, and defect lifecycle management.
• Experience testing web and/or mobile applications.
• Familiarity with tools like JIRA, TestRail, Postman, or equivalent.
• Basic knowledge of API testing and database validation (SQL).
• Excellent analytical, troubleshooting, and communication skills.
• A proactive, detail-oriented mindset with a passion for delivering high-quality software

Good to Have

• Exposure to test automation frameworks (e.g., Cypress, Playwright, Jest).
• Familiarity with CI/CD pipelines and Git-based workflows.
• Experience with performance, usability, or security testing.
• Understanding of containerized or cloud-based systems (Docker, AWS, etc.).