Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
Our platform is designed to help hospitality businesses save more and work smarter by integrating all operational aspects—from ordering to back-of-house operations to payments. Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.
Here’s a quick glimpse of Liven:
About the role
As a Senior DevOps Engineer at Liven, you will play a pivotal role in deploying and automating infrastructure, building secure analytics architectures, and enhancing DevOps practices. Your deep expertise in GCP and AWS production environments, strong focus on automation, and collaborative mindset will empower engineering teams and ensure our systems operate efficiently and reliably.
This is an exciting opportunity to work with cutting-edge technologies while contributing to high-impact projects in a fast-paced, innovative environment.
What you'll do
- Ensure Infrastructure Uptime: Own and maintain the reliability and uptime of infrastructure across GCP and AWS.
- Production Support: Provide on-call support for production infrastructure and deliver permanent solutions to recurring issues.
- Collaborate Across Teams: Work closely with engineering teams to implement solutions for performance, scalability, and security.
- Enhance Deployment Processes: Troubleshoot and improve the deployment and release processes for infrastructure on AWS, Kubernetes, and Jenkins.
- Build Core Infrastructure: Design and maintain core infrastructure components to support growth and scalability.
- Real-Time Monitoring: Identify critical business metrics and implement monitoring, alerting, trending, and dashboarding solutions.
- Optimize Systems: Identify and address high-ROI opportunities for remediation, cost savings, and margin improvement.
Qualifications
- Cloud Expertise: Minimum of 5 years of experience with GCP or AWS production environments.
- Infrastructure as Code (IaC): Strong skills with tools like Terraform.
- CI/CD Pipelines: Experience building and defining CI/CD using tools like GitLab, GitHub Actions, or BuildKit.
- Container Orchestration: Expertise in designing and managing containerised services using technologies like Kubernetes.
- Scripting Skills: Proficient in Python, TypeScript, or shell scripting.
- Monitoring and Logging: Proficiency in tools such as Datadog and CloudWatch.
- Automation-Focused: Demonstrated ability to automate processes to improve efficiency and reliability.
- SRE Principles: Strong understanding of SLA/SLR concepts and site reliability engineering principles.
- Linux Expertise: Hands-on experience working with Linux environments.
- Security and Cost Awareness: Knowledge of infrastructure cost optimization and security best practices.
Good to Have
- Familiarity with other cloud platforms such as Aliyun or Azure.
- Experience with serverless architectures (e.g., AWS Lambda).
- Knowledge of configuration management tools like Ansible or Chef.
- Advanced experience with logging and monitoring tools.
- Background in network security and compliance standards.
- AWS or GCP certification is a plus but not mandatory.