Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
About the role
As a Regional Sales Manager, you’ll drive revenue growth by owning and expanding client relationships in your territory. From winning new business to growing existing accounts, you’ll play a pivotal role in bringing Liven to more venues and ensuring our partners thrive. You’ll also be instrumental in scaling a high-performing regional team as we grow, leading by example in sales execution and client engagement.
What you'll do
- Sales Execution: Identify, approach, and close new venue partners while expanding existing relationships through upselling and cross-selling.
- Account Ownership: Serve as the primary point of contact for your portfolio, ensuring partner satisfaction, retention, and consistent business growth.
- Client Engagement: Understand partner needs, propose tailored solutions, and cultivate value-driven, long-term relationships.
- Pipeline Management: Maintain a disciplined and accurate sales pipeline using CRM tools; regularly report on performance and key sales metrics.
- Regional Strategy: Contribute to and execute go-to-market strategies tailored to your territory, driving local opportunity development and market share.
- Cross-Functional Collaboration: Work closely with product, operations, and marketing teams to align on partner feedback and drive continuous improvement.
- Team Leadership: Recruit, coach, and lead a high-performing regional sales team as we scale — instilling a culture of ownership, ambition, and accountability.
Qualifications
- 5+ years in sales, business development, or account management — preferably in B2B, SaaS, or tech-led environments.
- Demonstrated ability to meet or exceed targets and grow key accounts.
- Strong relationship-building and communication skills with a genuine client-first approach.
- Self-starter mentality with sharp commercial instincts and a structured sales approach.
- Proven experience working independently in dynamic, fast-paced settings.
- Skilled in pipeline management and CRM discipline.
Tools You’ll Use
- CRM Platforms: HubSpot, Salesforce, Pipedrive (or equivalent)
- Sales Enablement: Google Workspace, Notion, DocSend
- Communication: Zoom, Slack, WhatsApp for Business, email automation tools
- Analytics & Reporting: Google Sheets, Looker Studio, dashboarding tools
Good to Have
- Experience in the hospitality, payments, or loyalty tech sectors.
- Familiarity with the unique dynamics of regional hospitality markets.
- Exposure to startup or scale-up environments with rapid growth.
- Leadership experience in building or managing small sales teams.
- Strong analytical mindset with comfort interpreting data to drive strategy.