LiveOak Fiber

Field Services Logistics Assistant

We are excited to add this position to the #BestTeamInTelecom!

LiveOak Fiber is a fast-growing fiber broadband provider delivering high-speed, reliable internet to homes and businesses across the Emerald Coast of Florida and communities throughout Georgia, including the Golden Isles, Savannah, and Augusta. Our mission is to improve quality of life in our communities through technology.

Employees enjoy 100% company-paid medical, dental, and vision coverage for themselves and their dependents, bonus potential, career development opportunities, and the chance to make a meaningful impact in the communities we serve.

At LiveOak Fiber, we are proud to be a different kind of service provider that puts people at the center of everything we do. Your work directly contributes to bringing critical infrastructure and opportunity to local communities while helping us connect more people to the services they rely on every day. We invest in employee development, career progression, and leadership programs designed to help you grow and succeed. You'll work alongside exceptional teammates in a collaborative, values-driven culture that combines experienced industry leaders with passionate local talent and supports growth, recognition, and connection. 


POSITION OVERVIEW & PURPOSE

Field Services Logistics Assistant will support LiveOak’s Field Services warehousing and logistics operations.  This role is key to our success in the market, and we are seeking the very best to staff this position.


ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supports daily inventory management of all tools, parts and materials pertaining to installation and repair.
  • Produce and build install totes.   
  • Stages ONT software updates.
  • Supports oversight of inventory control, shipping, handling, receiving, and delivery of materials, as well as inventory database management.
  • Operates shipping, receiving, and stocking of all inventory materials needed for the ongoing operation.
  • Completes testing of reclaimed customer equipment.
  • Maintains accurate records and database of inventory materials received, warehoused, and dispersed.
  • Maintains sufficient inventory levels to meet demand while maintaining efficient inventory levels and highest possible inventory turns.
  • Disperses tools and equipment to field service technicians and maintains employee buffer records.
  • Supports process of quarterly and annual count of inventory items.
  • Delivers materials to other Warehouse centers across the markets.
  • Maintains open and professional communication with all staff, including management, independent contractors, technical staff, and administrative personnel.
  • Performs other duties as assigned by field service management.


KNOWLEDGE, SKILLS & ABILITIES

  • Ability to lift, push, and slide boxes and inventory weighing up to 50 lbs, with some items. potentially weighing up to 70 lbs.
  • Ability to obtain and maintain forklift operator certification and operate as a forklift operator.
  • Ability to continually stand, bend, pull, lift, pivot, sit, twist, and stoop as part of daily tasks.
  • Ability to work independently and as a member of various teams.


BASIC QUALIFICATIONS & COMPETENCIES

  • Minimum one-year certificate from college or technical school, 3 to 5 years related experience. or equivalent combination of education and experience.
  • Proficient in Microsoft Word, Outlook, and Excel.
  • Ability to prepare reports and business correspondence.
  • Excellent written and verbal communication skills.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.


PREFERRED QUALIFICATIONS & COMPETENCIES

  • Previous experience in logistics, warehouse operations, or inventory management in a fast-paced environment
  • Experience in telecommunications, fiber optics, or related industry
  • Knowledge of OSHA safety regulations and practices
  • Forklift certification or prior forklift operation experience
  • Knowledge of safety protocols in warehouse operations


PHYSICAL DEMANDS & WORKING ENVIRONMENT

  • Walking- up to 40%
  • Standing- up to 40%
  • Reaching- up to 55%
  • Lifting and/or bending- up to 55%
  • Work environment- indoors and outdoors
  • Able to lift 50 pounds or more
  • Travel: up to 10%

Operations

Augusta, GA

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