ABOUT THE FOUNDATION
The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.
MAIN FOCUS: The Program Manager is an integral role on the Community Fundraising team, partnering with field leads to support program growth and managing a portfolio of community fundraisers and programmatic initiatives. You will support across all verticals of Community Fundraising including Packard Patient Community, Employee Giving Campaign, Summer Scamper and Students for Packard while also managing fundraiser and donor relationships to support Stanford Medicine Children’s Health.
LOCATION: Palo Alto, CA (hybrid); the successful candidate for this role will be based in the Bay Area.
WHAT YOU'LL DO...
The Community Fundraising team engages with fundraisers and donors across the community and seeks to make supporting Stanford Medicine Children’s Health as accessible as possible for everyone in the Bay Area and beyond. Under the direction of the Associate Director, Community Programs, you’ll support across all Community Fundraising channels to drive donor acquisition and revenue. You will support execution of fundraising events, develop stewardship materials and drive new initiatives for renewals. You will oversee a portfolio of around 60 community fundraising events including leadership of Gift-In-Kind donors.
The compensation range for this role is $70k-78k.
YOU'LL BE RESPONSIBLE FOR...
Community Fundraising Portfolio (25%)
- Oversee a portfolio of 60-75 community fundraisers including leadership of Gift-In-Kind donors.
- Outreach to adult community-based organizations to drive donor acquisition and revenue.
- Partner with gift officers across the Foundation to support donors interested in fundraising.
Implement programs to support community fundraisers (20%)
- Develop and oversee an automated system of renewals in partnership with Community field leads.
- Support the development and execution of tailored stewardship programs for each Community vertical including Packard Patient Community, Employee Giving Campaign, Summer Scamper and Students for Packard.
- Manage the department’s growing stewardship portfolio by documenting stewardship reporting requirements, scheduling, and sending report reminders to field leads and collaboratively drafting, editing, tracking, and submitting stewardship reports.
- Developing creative and meaningful recognition for fundraisers to enhance the impact of the stewardship program.
Fundraising strategy (20%)
- Outreach to local community groups and organization to drive fundraising participation as well as participation in Summer Scamper.
- Support community field leads in outreach efforts to support program growth.
- Support in the execution of tabling events to promote Summer Scamper and Employee Giving Campaign and Packard Children’s and throughout the community.
- Lead all gift-in-kind donations to incentivize fundraising through Summer Scamper.
Program support (30%)
- Manage team’s relationships with key hospital partners including Child Life and Creative Arts Department
- Serve as content design and donor engagement resource for strategic cultivation and stewardship opportunities for community fundraisers.
- Provide General Fundraising support to community members as needed.
- Oversee community team’s Monday boards including Fundraising Dashboard, Summer Scamper outreach, etc. Implement new Monday boards to track revenue, donor acquisition, stewardship as needed.
- Oversee Community fundraising data and systems and administration processes such as reporting, acknowledgements, gift tracking and stewardship calendar.
Good of the Whole: (5%)
- Examples can include but are not limited to volunteering at Foundation events like Summer Scamper or other fundraising/stewardship events, participating in Foundation employee resource group, community of practice, or committee meetings, and attending conferences/professional development trainings and sharing findings with the Foundation Relations team and/or other colleagues.
- Embracing diversity in all its forms to ensure departmental and Foundation staff are treated with respect, dignity, and empathy at all times and in all situations.
- Recognizing staff accomplishments and achievements at the individual and team levels. Regularly seeking opportunities to express gratitude and appreciation.
YOU MUST HAVE...
- An associate degree or higher (or equivalent work experience) and at least three years of relevant experience.
- Experience in development and/or community outreach.
- Flexibility to work evenings and weekends on occasion and to travel within the Bay Area. Access to reliable transportation.
- Proficiency in Microsoft Office suite
- A genuine interest in children’s health issues, a strong desire to work in a development environment, and a willingness to learn.
IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH...
- Experience in donor facing or customer service work.
- Fundraising experience, either directly or in a support role.
- Proficiency in Raiser’s Edge or other donor database.
- Experience with Classy.
- Experience with tools such as InDesign, Adobe Acrobat Suite, or Canva.
- Familiarity with Microsoft Planner, Monday.com, or other project management software.
YOU'LL BE SUCCESSFUL IF...
- You’re a strong writer and editor, with an eye for design.
- You’re adaptable, flexible, and creative.
- You have a growth and learning mindset.
- You’re a relationship builder, strong communicator, and donor-centric.
- You have good judgement, a positive attitude, and the ability to work with sensitive and confidential information with the highest level of confidentiality.
Working at the Foundation
WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING…
- Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment)
- Annual bonus
- Retirement plan + employer match
- Premium Medical and Dental coverage
- FSA + dependent care FSA
- Employer-paid life insurance
- Legal services plan
- Commuter Benefits, including CalTrain “Go Pass” Program
- 4-week paid maternity and paternity leave for new parents
- Stipend for home office and mobile phone
- If remote, frequent opportunities to visit our beautiful HQ in Palo Alto
WE’RE DYNAMIC…
The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.
WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES…
Mission-first - We can never lose sight of why we exist and who we are here to serve.
Good of the whole - We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources.
Bold and bendy - We’re unapologetically ambitious for our mission, creative, and take risks by trying new things.
Sweat the big stuff - We’re clear on our priorities, calibrating effort and resources to audience and impact: the higher the return, the greater the investment.
Make it happen - We’re focused on outcomes; only as much process as necessary to make good decisions and take action. Prepared with ideas and solutions for every challenge.
Community matters - We embrace diversity and practice inclusion.
#LI-Hybrid