Forward Deployed Engineer

About Luminai

At Luminai, we develop technology to reliably migrate and manage enterprise business processes with scalable automation infrastructure, using safe and effective AI. We're working hard to help people spend less time on repetitive monotonous tasks that a computer could do, and instead let them focus on things that matter. Luminai is revolutionizing the way in which operational teams get work done, by developing and deploying more efficient ways to complete activities. You'll be working on cutting edge software with a team of people who are supportive and collaborative, and care a lot about details.

About the role

The Forward Deployed Engineering team combines technical expertise with a deep understanding of user needs and business objectives to contribute to the successful development and evolution of our software and product. You’ll help build, maintain, test, and innovate on Luminai’s core product offering for our customers. You’ll be focusing on delivering high-quality code and customer solutions. As an early member of the engineering team, you will have an immense impact on our product and customers. You’ll also play a foundational role in strategic decisions, delivering immediate value and redefining what’s possible for customers with our unique automation technology.

We're looking for passionate team members who want to swing for the fences to accomplish our mission, are excited by a startup environment where the hardest problems are yet to be solved, and are eager to learn and collaborate together.

This is a hybrid position, with an expectation of some set in-office work days each week. Our office is located in San Mateo, CA.

What you'll do

  • Test Planning and Strategy:
    • Collaborate with cross-functional teams to understand project requirements and contribute to test planning and strategy development.
    • Work with India-based Solutions Engineers to test workflows for customers so they’re ready to ship
    • Develop comprehensive test plans and test cases that align with business objectives and user requirements.
  • Test Execution:
    • Perform functional, regression, integration, and performance testing on software products and applications.
    • Utilize manual and automated testing techniques to ensure the highest level of test coverage.
    • Identify, document, and track defects, and work with development teams to resolve issues promptly.
  • Workflow Creation:
    • Build and maintain automated workflows for customers
  • Collaboration and Communication:
    • Work directly with customers to gather requirements and understand their automation needs
    • Actively participate in daily stand-ups, sprint planning, and retrospective meetings with development and product teams.
    • Effectively communicate test progress, results, and any roadblocks to project stakeholders.
  • Process Improvement:
    • Identify areas for process improvement within the Solutions Engineering team and contribute to the enhancement of QA practices and methodologies.

Who we're looking for:

  • A minimum of 2 years of experience as a software engineer
  • Proven experience as a software engineer or in a similar role within the technology industry.
  • Solid understanding of software testing methodologies, tools, and best practices.
  • Experience with manual and automated testing of web and mobile applications.
  • Proficiency in JavaScript/TypeScript, Node, and react
  • Excellent analytical skills with a keen eye for detail.
  • Strong problem-solving abilities and a proactive attitude toward issue resolution.
  • Outstanding communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.

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Benefits & Perks:
  • Comprehensive health care benefits (medical, dental, vision)
  • Flexible paid time off + 9 paid company holidays
  • Financial planning support (401K, HSA, DSA)
  • 12 weeks primary-caregiver parental leave; 6 weeks secondary-caregiver parental leave
  • Stipends for mental and physical wellness
  • Work laptop

Engineering

San Mateo, CA

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