Position Title

Admissions Ambassador-Desk Worker

Team

Enrollment Services

Date

August 1. 2025

Position Status

Exempt

Non-Exempt

Reports To

Associate Director of Enrollment Services

Grade

PURPOSE

The purpose of this position is to support Luther Seminary’s mission of “educating leaders for Christian communities” by assisting the Admissions Team by providing digital and in-person hospitality to prospective students exploring Luther Seminary through virtual and/or in-person campus visits and recruiting events. Residential and DL students are encouraged to apply. This is a weekly job (i.e.2-4 hours/week). 

KEY RESULT AREAS

1. On-Campus Visit Support: host campus visitors via zoom or in person and accompany during campus visit (including but not limited to campus tour, chapel, lunch/coffee conversation, class attendance, etc.); introduce visitors to others and provide guidance throughout the visit; follow-up with "thank you" notes or emails.
2. Admissions Events Support: participate in and assist with on-campus and virtual Admissions events (i.e. Discernment Weekend, Youth Night, Camp Days, Virtual Open Houses, Call Campaigns, etc.); support other events and opportunities as communicated by Senior Admissions Ambassadors and Admissions Staff. 
3. General Recruitment Support: Opportunities to table at and participate in off-campus events; communications (email, zoom, phone, and in-person conversation) with prospective students and influencers (i.e. alumni, academic and spiritual mentors, donors, etc.)
4. Office Support: minimum one 2-hr shift/week in the Admissions Office to include impromptu and back-up campus tours scheduled during shift, responding to assigned emails, answering front desk phone, and attending to administrative tasks (i.e. making coffee, stocking hospitality, running campus errands, clean-up, and other assignments).

Other Duties/Responsibilities:

• Attends all training and community building gatherings (approx. quarterly),and other relevant Team meetings (as needed). 
• Supports a campus culture where diversity is valued and inclusion is encouraged and where students learn to respect differences, take responsibility for their actions, and exercise leadership 
• Represents Luther Seminary in the most positive manner toward prospective, former, and current students, ministry partners and the communities we serve
• Executes necessary administrative tasks including travel reports, tracking spending, data coding and other tasks as necessary
• Performs other functions as necessary or as assigned

RELATIONSHIPS 

Reports to: 

Internal relationships with: Admissions team, Financial Aid, Registrar, Student Affairs, Academic Dean and Faculty, Seminary Relations, Contextual Learning, Library, Writing Center, Campus Pastor, Stewardship, Office of Technology.  

External relationships with: possible vendors or Seminary partners 

JOB SPECIFICATION

Requirements:

• Understanding, appreciation and commitment to Luther Seminary’s Mission, Vision and Welcome Statement

Required education and experience:

• Current Luther Seminary student
• Experience in admissions/student services in higher education or related experience in hospitality/ministry/nonprofit work

Desired knowledge, skills and abilities

Communication:

• Excellent written and verbal communication skills
• Connector, relationship and community-builder
• Ability to articulate personal faith and sense of vocation, and to engage prospective students who have a variety of theological perspectives and vocational interests
• Committed to growing in intercultural competency in order to welcome students from a variety of backgrounds and identities - strong commitment to Luther’s Welcome Statement
• Handles confidential information with the utmost tact and discretion

Technology

• Knowledge of Microsoft and Google environments, including Word, Excel, PowerPoint
• Experience with social media platforms, including Facebook
• Familiarity with relationship management databases preferred (training offered) 
• Familiarity with graphic design tools (i.e. Canva) preferred

Other Knowledge, Skills and Abilities

• Ability to accept and implement coaching and feedback; ability to show initiative and follow clear direction
• Ability to work in a team environment and work independently with little or no supervision
• Ability to work a varied schedule with flexible hours (average of 2-5/hours week throughout the year; on-campus front desk shift - DL student exempt)

1. DISCLAIMER

To perform this job successfully, an individual must be able to perform the primary job responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this description at any time without notice.