Role Mission
We are looking for a dynamic sales leader with a passion for luxury travel and a deep understanding of what it takes to deliver world-class experiences to high-value clientele. This role is equal parts strategic leadership and hands-on execution — driving outbound sales, building a high-performing and motivated team, and shaping the operational backbone of the business. It also offers significant financial upside, with compensation tied directly to business growth and a percentage of net income.
The company has a proven model, but it needs rebuilding and scaling. The right person is entrepreneurial, service-driven, and a strong people-leader who thrives in fast-paced environments. You’ll have the opportunity to design processes, inspire a team, and ensure that luxury is reflected in every client interaction while positioning the company for long-term growth.
What You’ll Do
- Drive Sales Growth
- Build, refine, and scale outbound B2C sales processes (warm leads, service-driven conversions, repeat loyalty).
- Build a sales culture centered on client trust, personalized service, and repeat business.
- Coach and mentor agents on selling luxury service and emotions, not just products.
- Hire, train, and develop a motivated sales team capable of scaling results.
- Build & Scale the Business
- Rebuild processes, systems, and structures to support growth (sales operations, service delivery, technology, etc.).
- Oversee company functions across sales, marketing, operations, finance, and client service.
- Bring creativity and entrepreneurial thinking to refine a proven model into a scalable business engine.
- Balance short-term turnaround goals with building a long-term scalable model.
- Lead the Team
- Serve as a charismatic, inspiring leader that people want to follow.
- Run trainings, sales meetings, and motivational initiatives to keep energy and performance high.
- Instill accountability while creating an environment where the team thrives.
- Foster collaboration, celebrate wins, and turn setbacks into growth opportunities.
- Represent the Brand
- Bring deep understanding of U.S. luxury clients — their needs, habits, and expectations.
- Ensure the business consistently delivers exceptional service worthy of a luxury brand.
- Be a visible, credible, and culturally aware figure who understands the world of travel and high-touch service.
What You Bring
- Proven success leading outbound B2C phone sales teams in a relationship-driven, high-value service industry.
- Direct experience selling to a U.S. luxury clientele; background in luxury travel is strongly preferred. If not travel, you bring deep knowledge of global destinations through your own experiences and strong cultural awareness.
- Hands-on and highly intuitive, with demonstrated experience in a start-up environment where system & process development is ongoing.
- Track record of building sales teams: recruiting, training, motivating, and developing top performers.
- A sales-first mindset with the ability to also run the broader business: finance, marketing, operations, and technology.
- Charisma, energy, and presence — you inspire people to perform at their best.
- Strong entrepreneurial spirit and “figure it out factor” — a problem solver who can both see the vision and execute it.
Why Join Us
This is an opportunity to take the reins of a proven yet rebuilding business model and shape it into something extraordinary. You’ll have the chance to grow a sales-driven company in luxury travel, build a team that reflects your vision, and play a defining role in its future success.
- Impact & Growth – Step into a pivotal role where your vision and drive will directly shape the company’s success, with opportunities for compensation tied to business growth.
- Opportunities to Travel – Experience the destinations and luxury services we sell, gaining first-hand knowledge to inspire your work.
- Comprehensive Benefits – Healthcare coverage to support your well-being.
- 401(k) with Company Match – Invest in your future while growing with us.
- Paid Time Off – Recharge and enjoy life outside of work, with unlimited PTO available after 1 year of employment.
- Flexibility – No relocation required; contribute from where you are while leading a U.S.-based team.