About Macquarie AirFinance

A global aviation lessor providing aircraft and capital to the world’s airlines.

As a leading global aircraft lessor, we succeed through the quality of our team. We seek to build and maintain a culture of high performance by treating our employees with dignity and respect within a collaborative and inclusive environment. We provide competitive pay and benefits, learning and development opportunities, flexible working options, and alignment of company goals and values. 

  The Technical Support Director reports to the CTO

Reporting to the CTO this position is a key player for managing the company's portfolio of new and used

Aircraft from an engineering support perspective and supporting the CTO with portfolio analysis. The Director Technical Support is the go-to person within the technical and Marketing teams for the examination of specification costs and creation of budgets for new aircraft, analysis of customer specifications for SLB’s and assisting with the management of the Macquarie AirFinance order book. Furthermore, this role supports the company's technical team on aircraft specifications and OEM and non-OEM modifications. This role also includes considerable interaction with other departments within the company, and external vendors.

The individual will be responsible for the following tasks and functions:

• Provide detailed cost analysis of each new aircraft specifications received in support of marketing proposals.
• Develop BFE budgets for all new aircraft program placements.
• Attend ITCM, both face to face and virtually in support of all new aircraft campaigns.
• Provide expert advice and recommendations to the SVP Technical on technical specifications, and engineering assessment issues within lease agreements.
• Assist with the review and discussion of maintenance reserve claims from customers.
• Be a point of contact for the Airframe OEM’s and have a proven ability to negotiate commercial agreements with relevant suppliers.
• Examination of aircraft specifications in support of used aircraft purchases and SLB marketing activity/proposals to ensure cost containment and maximum value is achieved.
• Provide engineering technical input for internal transaction approval,
• Manage the review and negotiation OEM product support contracts, coupled with a detailed understanding of warranty language within OEM agreements.
• Manage negotiating general terms and maintenance service agreements with vendors, suppliers and OEMs.
• Create, maintain and manage budgets for technical cost elements of new and used aircraft deliveries.
• Keep up to date on all regulatory and jurisdictional issues, and mandates assessing how these impacts new aircraft, and make recommendations on the Company’s baseline specification.
• Attend OEM operator conferences, as requested by the CTO with the view to understanding the issues associated with new aircraft programs.
• Provide support with any other duties as requested from time to time

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the education, experience, knowledge, skills and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:  Bachelor’s degree or equivalent in Aeronautical Engineering or EASA Part 66 engineering license; or 5 years related experience working in the Aircraft Leasing Industry or an Airline, and/or training; or equivalent combination of education and experience. 

Knowledge, Skills & Abilities:

• Strong project management skills and ability to concurrently manage multiple projects and meet deadlines.
• Strong experience with technical cost management
• Experience and demonstrated knowledge in aircraft specifications and BFE
• Ability to make sound decisions applying technical, financial and risk factors
• Strong analytical and problem-solving skills.
• Advanced MS Excel and Word skills
• Ability to work as part of a team
• Strong communication and negotiation skills
• Experience in corresponding with customers for whom English is a second language
• Excellent customer service and interpersonal skills
• Good judgment with the ability to make timely and sound decisions
• Commitment to excellence and high standards

Physical Demands:  The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools or controls; use a computer keyboard and mouse; reach with hands and arms; talk and listen.  The employee is frequently required to walk and sit, as well as to lift and carry objects weighing up to 10 pounds.  The employee is occasionally required to stand, stoop or kneel.  Specific vision abilities required by this position include close vision and the ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.

This job description intends to describe the general nature of the job and does not represent that all such duties will be performed by individuals who hold the job.  This job description does not limit the tasks that an employee may reasonably be requested to perform and in no way alters the company’s employment policy.  Changes to this job description may be made at the discretion of the company.  Any substantive revisions to this job description require the approval of the Vice President of Human Resources.

Benefits

Medical Benefits (VHI)

Dental Insurance (VHI)

Employee Assistance Programs

Life Insurance

DC Scheme

Paid Leave - 10 Public Holidays and 2 Additional Holidays Per Year

25 Days Annual Leave earned per year

20 Sick Days earned per year 

Miscellaneous

Discretionary bonus

Hybrid work option

Business casual dress code 

Physical Demands:   The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools or controls; use a computer keyboard and mouse; reach with hands and arms; talk and listen.  The employee is frequently required to walk and sit, as well as to lift and carry objects weighing up to 10 pounds.  The employee is occasionally required to stand, stoop or kneel.   Specific vision abilities required by this position include close vision and the ability to adjust focus.

Work Environment:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.

This job description intends to describe the general nature of the job and does not represent that all such duties will be performed by individuals who hold the job.  This job description does not limit the tasks that an employee may reasonably be requested to perform and in no way alters the company’s employment policy.   Changes to this job description may be made at the discretion of the company.  Any substantive revisions to this job description require the approval of the Vice President of Human Resources.