Why Join MadTree as a Assistant General Manager?

Lead the vision. Set the tone. Build at MadTree Parks & Rec. We’re searching for an Assistant General Manager who’s equal parts strategist, culture‑builder, and hands‑on leader. This role is for someone who thrives at the intersection of people, performance, and purpose—who sees operations as a craft, guest experience as a mission, and community impact as non‑negotiable. If you’re ready to own a destination from the inside out and lead with intention every day, this is your stage.

Total Rewards & Benefits:

✓ Transparent compensation — $53,200 – $62,590 – $71,980
✓ 401(k) — with company match company-wide
✓ FREE mental health support — 8 in-person/video sessions + unlimited text-based therapy
✓ Paid volunteer time annually + company-wide Community Impact Day
✓ Enjoy what we create — Regular gift cards for MadTree food, beverages, and merch
✓ Continued growth — Cross-training opportunities across hospitality operations
✓ Nature-inspired workspaces — Designed to connect people to nature and each other
✓ Face-to-face humanity — Real human connection, not screen isolation
✓ A team that gives a f*ck — People who are passionate and genuinely care

About MadTree Brewing

Founded in 2013, MadTree is an award-winning brewery that’s rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, MadTree protects and celebrates nature while reducing impact on the environment. MadTree is a B Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour, and raise a glass to doing things differently.

We are MadTree. Rooted in Cincy. Planted in Purpose.

MadTree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks.

What is MadTree Parks & Rec?
Opening in early 2025, Parks & Rec represents MadTree's boldest venture yet—a stunning 15,000 sq. ft. space that transforms a historic airplane hangar into an innovative gathering place in the heart of Summit Park. This location seamlessly integrates with Blue Ash's green space, creating an environment where community and sustainability naturally intersect. Featuring sprawling indoor-outdoor spaces, a massive living wall, and games and activities for all ages, we're crafting more than a destination for award-winning beers and delicious food—we're creating a warm and welcoming space where purpose meets pleasure, and every visit contributes to planting a better community.

POSITION SUMMARY: As the Assistant General Manager at Parks & Rec, you will partner with managers across the space to oversee daily operations of this brand-new MadTree facility, while directly managing front-of-house operations and supporting back-of-house operations. You'll be driving the teams’ excellence in guest experience, helping to develop the Parks & Rec leadership team, and leading the charge when it comes to operational performance. You will also be an avid MadTree Brewing Company ambassador who lives out our behaviors of...Connect, Grow, and Give a F*ck.

Calling all hospitality leaders who dream big! We're looking for an Assistant General Manager to help launch Parks & Rec – an innovative 15,000 sq. ft. venue that's about to become Blue Ash's most exciting destination. Housed in a historic airplane hangar and integrated with Summit Park's green space, this unique project needs a dynamic leader who can orchestrate exceptional guest experiences while driving operational excellence. If you're passionate about creating memorable moments, leading high-performing teams, and being part of something bigger than yourself, this role offers the perfect blend of challenge and opportunity.

POSITION: Assistant General Manager – Parks & Rec

LOCATION: Blue Ash, OH

REPORTS TO: General Manager - Parks & Rec

COMPENSATION RANGE: $53,200 – $62,590 – $71,980

VARIABLE COMPENSATION: Up to $10,000/year for achieving specific performance metrics

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Partner with the General Manager to achieve guest count, PPA, revenue, and other financial targets & goals.
• Support the General Manager in P&L management and budget planning, including labor scheduling and optimization across all teams.
• Lead the front-of-house management team in delivering exceptional guest experiences.
• Ensure effective communication between teams.
• Oversee beverage program execution, including beer, cocktails, and non-alcoholic offerings.
• Drive guest satisfaction through active floor management, programming and service standard implementation.
• Monitor and respond to guest feedback, implementing service improvements as a result.
• Partner with Parks & Rec leadership to provide outstanding guest experiences, through delivery of our PODs (Points of Differentiation): We are Warm & Welcoming; We Craft to Exceed Expectations; Together, We Plant a Better Community
• Assist to maintain facility standards and coordinate with Summit Park management.
• Develop and implement standard operating procedures and comprehensive training programs throughout the business, including opening & closing operations etc.
• Monitor and respond to guest feedback in a timely and efficient manner and implement improvements as a result.
• Partner with People Strategy to execute recruitment strategy, performance reviews and follow up on annual engagement and pulse surveys.
• Spend at least 16 hours a year volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform essential duties, accountabilities, and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age or older.

• 3+ years of hospitality management experience in a high-volume restaurant/bar setting.
• Experience managing teams of 30+ people and sales volumes of $2M+.
• Strong understanding of both front-of-house and back-of-house operations.
• Available to work evening hours, weekends, and holidays. Management work week averages 45-50 hours per week and more deemed necessary at various times.

SKILLS & ABILITIES:

• Leadership Excellence: Develops talent, drives engagement, and ensures accountability of their team through setting expectations and leading by example.
• Operations Expert: Strong financial acumen and ability to optimize multiple departments in line company budget.
• Works Well Under Pressure: can handle the fast pace of a busy bar and restaurant, without losing focus.
• Attention to Detail: recognizes the importance of quality, making sure that even the smallest of details are not overlooked.
• Passion for Food: Demonstrates genuine enthusiasm for cuisine and the culinary arts.
• Problem Solver: Identifies and resolves issues quickly and effectively, while not being afraid to “think outside the box.”
• Team Builder: Creates a strong and positive work environment for their team and thrives in building strong cross-functional relationships across the organization.
• Communication Expert: Clear and effective communicator with all levels of staff and leadership, always both explaining and owning the “why”.
• Guest-Focused: Committed to delivering exceptional dining, drinking, and activitactivity-based based experiences for their guests.
• Multi-Tasker: Manages multiple priorities in a fast-paced environment, pivoting and prioritizing where needed.
• Tech-Savvy: Comfortable with various restaurant management & scheduling systems, and has an ability to teach others.
• Safety Champion: Ensures compliance with all safety and sanitation standards, and champions the education of their team around this.
• Community Builder: Actively participates in and promotes volunteer initiatives
• Hospitality Professional: Deep and experienced understanding of food & beverage operations and service excellence.

PHYSICAL REQUIREMENTS:

• Ability to frequently sit, stand, walk, stoop, kneel, and crouch.
• Ability to frequently talk and hear.
• Ability to occasionally lift and/or move up to 50 pounds.
• Ability to frequently reach with hands and arms.
• Vision abilities include close vision, distance vision and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The primary work environment is that of a bar and restaurant.
• The work environment is both indoor and outdoor with varying temperatures.
• The team member may occasionally work near hazardous materials.
• The team member works on wet floors and with wet equipment.