Why Join MadTree as a Food Runner?

Join our team at MadTree where you are passionate about delivering exceptional service in the challenges of a fast paced and high volume environment. Do excel at juggling multiple tasks and value teamwork? Is your goal to ensure every person you interact with has a fantastic experience? Do you care about giving back to your community and operating sustainably?

Total Rewards & Benefits:

 ✓ Transparent compensation — $15 plus tips
✓ 401(k) — save for what’s next and help build your future
✓ FREE mental health support — 8 in-person/video sessions + unlimited text-based therapy
✓ Paid volunteer time annually + company-wide Community Impact Day
✓ Enjoy what we create — Team member discounts plus regular gift cards for MadTree food, beverages, and merch
✓ Continued growth — Cross-training opportunities across hospitality operations
✓ Nature-inspired workspaces — Designed to connect people to nature and each other
✓ Face-to-face humanity — Real human connection, not screen isolation
✓ A team that gives a f*ck — People who are passionate and genuinely care

About MadTree

Founded in 2013, MadTree is an award-winning brewery that’s rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, MadTree protects and celebrates nature while reducing impact on the environment. MadTree is a B Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour, and raise a glass to doing things differently.

About Oakley Taproom

The Oakley Taproom is MadTree’s flagship location and the heart of our company. It’s the place where community, craft, and culture come together. 

Transforming a former paperboard recycling facility and airplane hangar into a 50,000 sq. ft. brewery and beer destination, our Oakley Taproom opened in early 2017. As craft beer was booming in Cincinnati and beyond, the expansion positioned MadTree as a major force in the local beer community and marked our evolution from a beloved neighborhood brewery into one of the region’s most iconic craft beer destinations. Today, our Oakley Taproom serves as the home of our beer production, our corporate offices, and the teams who help bring our purpose to life every single day.

Nestled in the heart of Oakley, the space was intentionally designed to be a true neighborhood gathering place where people can connect, celebrate, and feel a sense of belonging. Featuring expansive indoor spaces, a massive beer garden and patio, a signature living wall, large private event venues, and year-round programming, the Taproom creates energy and experiences that go far beyond simply serving beer. 

As the flagship of the MadTree brand, the Taproom carries forward our commitment to warm hospitality, thoughtful experiences, and creating spaces where community thrives. More than a brewery or taproom, this is the living heartbeat of MadTree; a place built to gather, celebrate, and grow alongside the community that helped make us who we are.

We are MadTree. Rooted in Cincy. Planted in Purpose.

MadTree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks.

POSITION SUMMARY: The Food Runner helps create memorable dining experiences by delivering exceptional food and service in a fast-paced, high-volume environment. As a key member of our kitchen team, they balance multiple responsibilities with efficiency, teamwork, and attention to detail, ensuring every guest has a fantastic experience. They are passionate about supporting their community, operating sustainably, and embodying MadTree's values. They will be an avid MadTree ambassador who lives the behaviors Connect, Grow, and Give a F*ck.

LOCATION: Cincinnati, OH

STATUS: Part Time

REPORTS TO: Kitchen Manager

SHIFTS: Must have availability matching status type. Availability can include a mix of weekday, weekends, days, and nights.

COMPENSATION RANGE: $15 plus tips

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Delivering a warm and welcoming experience to all guests.
• Perform table touches after food delivery to ensure guest satisfaction and address any immediate needs.
• Serving as a menu guide, offering suggestions and answering questions.
• Keeping all work areas clean, stocked, and organized.
• Delivering dine-in order(s) from kitchen to guest(s) location in an efficient and timely manner.
• Being ready and willing to help with other job-related duties and kitchen tasks as needed.
• Perform other job-related duties as assigned.
• Spend time volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age or older.

• Experience in a high-volume bar and/or restaurant is strongly preferred.
• Comfort with working independently, multitasking, and maintaining efficiency and productivity with the ability to prioritize tasks and work under pressure.

SKILLS & ABILITIES:

• Food Passion: Demonstrates enthusiasm for food and positive experiences.
• Quality Focus: Maintains high standards in food presentation.
• Team Player: Works effectively in a collaborative kitchen environment.
• Organization Master: Maintains clean, efficient work areas.
• Multi-tasker: Handles multiple orders while maintaining quality.
• Communication Pro: Coordinates effectively with kitchen, service teams, and leadership, facilitating clear communication channels across all organizational levels.
• Safety Champion: Ensures adherence to food safety and sanitation standards.
• Time Management: Efficiently prioritizes tasks during service periods.

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to work in hot environments.
• Ability to frequently reach, bend, and use hands and arms.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The work environment is usually that of a restaurant kitchen.
• The work environment includes exposure to heat, water, and cleaning chemicals.
• The employee frequently works with industrial cleaning equipment.
• The employee frequently works on wet floors.
• The position requires extended periods of standing and walking.