About Mainstreet Credit Union

Mainstreet Credit Union began in Johnson County over seven decades ago as the Northeast Johnson County Teachers’ Credit Union. Over the years, Mainstreet Credit Union has grown its business by expanding to new locations and acquiring smaller credit unions in the Kansas City area. Today, Mainstreet Credit Union has over 63,000 members, 12 branches across 9 cities, and a much shorter name!

Mainstreet Credit Union has consistently provided stability for employees and members over the span of more than 70 years. Not to mention, Mainstreet Credit Union aims to be the financial home to every member. We continue to strive for a welcoming culture, where our employees are knowledgeable, helpful, and accountable for their position within the team. To achieve this vision, we provide continued training and development opportunities, as well as a friendly environment where members and employees can feel at home. Being a not-for-profit organization, we keep business simple and real. We enjoy sharing in our community, and we always find the most effective way to serve our members and provide full pay and benefits for our employees, even through uncertain times.

In addition to our friendly and welcoming environment, we offer our employees:

• Day-time hours that provide for a healthy work-life balance
• Three weeks of PTO in the first year with a generous annual PTO carryover plan
• A wide variety of insurance options for health, dental, and vision
• 401k with company match
• Company provided life insurance and long-term disability
• Special product perks for employee

Company Expectations

In the performance of their respective responsibilities, all employees are expected to perform the following:

• Predictable and reliable attendance as required to successfully perform the duties of the position.
• Foster a positive and supportive work environment conducive to the credit union’s culture initiatives by adhering to Mainstreet Credit Union’s service standards and values.
• Ability to perform job expectations in an accurate and efficient manner.
• Complete required new hire, on-the-job and additional training as indicated by management and company policy.
• Comply with all Mainstreet Credit Union policies and procedures as communicated in the Employee Handbook or elsewhere.
• Physical requirements of being able to see, talk, and hear. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.

Position Overview

The Assistant Branch Manager is responsible for assisting in the management of an assigned branch office’s key activities, including teller activity, business development, lending, and operations to ensure high levels of member service and achievement of business goals and objectives. This position has direct supervisory responsibility for all staff in absence of branch manager. The Assistant Branch Manager also:

1. Provides direction and support for teller activity through scheduling, training and development, directing and evaluating performance, recommending promotions, transfers and salary adjustments; identifies performance problems and takes action to correct.
2. Completes reconcilement of daily teller processes, official checks, traveler’s checks, cash reports and shipments.
3. Assures teller discrepancies and account related concerns are resolved in a timely manner.
4. Performs as a paying and receiving teller; assists members with issues and opens accounts as needed.
5. Promotes credit union products and services to meet or exceed established cross selling goals and promote positive member relationships.
6. Assists with ensuring branch goals are communicated, attained and sustained for all branch staff.
7. Oversees day-to-day branch operations in the absence of the manager. Works with manager to ensure proper staffing and schedules for all branch staff.
8. Can assist with new account openings, account maintenance and loan processing activities to include research, interviews, loan approvals, and loan closings.
9. Creates environment which fosters upward/downward communications with subordinate staff.
10. Displays reasonable behaviors outside the credit union which respectfully represents the credit union.

Required Qualifications

• High school diploma or general education degree (GED).
• Minimum of two (2) years of experience in a supervisory role and advanced teller administration required.
• Some college or degree preferred.
• Loan operations experience a plus.

Physical Requirements

• Regularly required to talk and hear. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.
• Lifting (may require up to 50 lbs.)