• WHO WE ARE...

Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lending teams alike. We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgages by helping lenders work more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower. We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment. Intrigued? Read on and say hello! 

JOB SUMMARY:  

The Enablement Manager will play a crucial role in training, coaching, and managing a team of contractors.  This person will ensure individual performance through feedback and continuous training.  This position requires building, managing, scorecarding and coaching the contractor panel to meet operational needs and department goals, with the desired outcome of owning the contractor relationship to ensure satisfaction on behalf of both Maxwell Diligence and the contractor.

WHO YOU ARE...

●        Ability to work in a fast-paced multi-tasked environment

●        Proven experience coaching and training individuals and/or teams

●        Outstanding oral and written communication skills, with ability to modify messaging based on audience

●        High level understanding and knowledge of residential mortgage underwriting and appraisal reviews

●        Possess knowledge of federal and state laws pertaining to the mortgage banking industry (i.e.: TRID, ECOA, etc…)

WHAT YOU’LL BE DOING…

• Create and improve training materials to be incorporated into the Maxwell Learning Management System.
• Actively manage the contractor panel; identifying areas for growth and ensuring the team remains well-staffed with skilled contractors.
• Recruits and onboards all new contractors, which includes handling of Background Checks, Consulting Agreements, Coordination with IT regarding System Setup, and Payroll reconciliation.
• Serve as the system trainer for both LauraMac and Aces, and also serve as the liaison between the QC team and contractors to identify and execute upon coaching opportunities with the contractor panel
• Responsible for producing and communicating score carding and company updates to support onboarding and ongoing performance improvements as identified
• Work with Production Supervisor, Operations and Transaction Management to support team assignments; identify and associate the correct skillset with the correct assignment type
• Monitor contractor progress and production
• Identify contractors who consistently underperform and manage their offboarding process by monitoring rework requests from the QC team and proactively reaching out to underperformers with the goal of improving their competency
• Process and approve Payroll for all 1099 contractors
• Other tasks or duties as requested by management

IDEALLY, YOU’LL HAVE...

●        5+ years experience in mortgage processing, underwriting or origination

●        2 years experience in Mortgage personnel management

●        Experience developing and distributing educational content related to the mortgage industry

●        Strong work ethic

●        Experience with MS Word, Excel, and PowerPoint

●        LauraMac and ACES experience desired

Compensation Range: $80,000 - $90,000/yr.

WHAT WE OFFER YOU

An opportunity to be a key part of an agile team of thinkers and doers collaborating to change a multi-trillion-dollar industry. We offer meaningful equity at a growth-stage company, a competitive salary, top-tier medical, dental, and vision insurance, and flexible work hours and vacation time. Here are our awesome benefits in black
and white:

• Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed company. We want you to participate and make decisions as an owner with our future in mind
• Employee-centric environment - initiatives in place to create an environment of belonging and inclusion and career path plans based on achievable goals and not tenure or nepotism.
• A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket expenses
• Flexible time off plus all 11 major holidays and 2 floating holidays for your birthday,
  religious holiday or other special day of your choice
• Two volunteer days - paid days off to volunteer each year at the charity of your choosing

OUR APPLICATION PROCESS

At Maxwell, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Maxwell is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by
law. If you require further accommodations or have questions regarding the accessibility of our roles, please reach out to peopleops@himaxwell.com. All employment decisions at Maxwell are based on a person's merit, business needs, and role requirements. At Maxwell, we're looking for candidates with great experience and alignment with our core values. This is a full-time, salaried role based in Denver, CO.

While we appreciate the interest, we are not accepting opportunities from contingency staffing agencies.