About Maxwell Financial Labs, Inc.

WHO WE ARE...
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lending teams alike. We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgage by helping lenders work
more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower.
We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment. Intrigued? Apply and say hello!

WHAT WE OFFER YOU
An opportunity to be a key part of an agile team of thinkers and doers collaborating to change a multi-trillion dollar industry. We offer meaningful equity at a growth-stage company, a competitive salary, top-tier medical, dental and vision insurance, and flexible work hours and vacation time. Here are our awesome benefits in black and white:

• Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed company. We want you to participate and make decisions as an owner with our future in mind
• Employee-centric environment - initiatives in place to create an environment of belonging and inclusion and career path plans based on achievable goals and not tenure or nepotism.
• A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket expenses
• Flexible time off plus all 11 major holidays and 2 floating holidays for your birthday,
  religious holiday or other special day of your choice
• Two volunteer days - paid days off to volunteer each year at the charity of your choosing
• An “Even Merrier Holidays” when we slow down between Christmas and New Year so you can enjoy more time with your loved ones
• A powder ski day for that one day when you’ve just got to hit the slopes with no lift lines

JOB SUMMARY: 

The Due Diligence Production Supervisor will oversee the daily production operations of a national residential mortgage loan Quality Control/Due Diligence provider, including all Credit, Compliance, Valuations for all review scopes. They will manage workflow production hiring and training, and support VP Diligence in culture building of the group.

JOB DUTIES & RESPONSIBILITIES:

• Executes operational directives and strategy while supporting client delivery SLAs for both credit and compliance scope of work
• Responsible for Production Operational pipeline management, assigning files to teams, proper prioritization is key for SLA, KPIs to be achieved 
• Work with Transaction Management team to create trade notes and to ensure scope of reviews are adhered to
• Work with Systems and Operations support team to ensure transactions and assigned teams are allocated correctly
• Will manage all HR needs for direct reports and ensure the entire Production operational team is managed for payroll and time off appropriately 
• Sustain strong ongoing relationships with transaction team, vendor teams and senior management
• Establishes operational objectives and work plans, and delegates assignments to subordinates
• Works within a team environment to meet and/or exceed all goals and objectives, while providing the best customer service.
• Continually evaluates loan processes to ensure maximum efficiency, high quality and excellent customer service
• Analyze due diligence process flows and controls to recommend and establish improved process flow with the proper controls
• Accountable for supporting the businesses to create and maintain business process maps for any new or modified process
• Contributes to contract panel management in terms of assignments, onboarding, training and panel management (ie: scorecarding and performance conversations) 
• Such other activities as may be assigned by your manager

SUPERVISORY RESPONSIBILITIES: 

• Participates in the recruiting, interviewing, and training of new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations. 
• Handles, time keeping, PTO requests and discipline and termination of employees in accordance with company policy.

SKILLS & ABILITIES:

• Strong written and oral communication skills
• Self-motivated and reliable
• Analytical ability, quantitative skills, and good judgment
• Detail oriented and organized
• Demonstrate professional behavior and teamwork, punctual, dependable and adhere to company policies and procedures
• Entrepreneurial, self-driven and results oriented
• Highly collaborative and team oriented
• Ability to multi-task and work independently

RELEVANT EXPERIENCE:

• Bachelor's Degree in Finance or Mortgage Banking preferred or equivalent combination of education and experience
• Experience with credit underwriting and regulatory compliance
• 5+ years of mortgage industry experience
• 2+ years experience in a management/supervisory capacity
• Excellent PC skills and possess high level of proficiency in Microsoft products
• Knowledge of LauraMac a Must