About MD Integrations

At MD Integrations, we partner with digital health brands to power clinical care at scale. We specialize in men's and women’s health, dermatology, endocrinology, and weight management, offering telehealth solutions that help patients receive expert, personalized care—all from the comfort of their home. Join our team and be part of the movement to make specialty care more accessible and impactful.

MD Integrations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are unable to support US visa sponsorship at this time.

Overview

We are seeking a mid-level HubSpot Administrator to own and continuously improve our HubSpot instance across a fast-growing, evolving organization, and working closely with Marketing, Sales, and Customer Success team members for their daily operating needs. This role is hands-on and execution-focused, with primary accountability for HubSpot administration, configuration, automation, and reporting, and a key member in the company’s evolving data-driven approach to solving problems proactively.

About the Role

The HubSpot Administrator is a builder, hands-on doer, and thought partner who wants to take a newly implemented HubSpot instance and develop it to balance daily operations with future scale and maturation to support a fast-paced organization. You’ll collaborate closely with Marketing, Sales, Customer Success, Legal, and Finance to evolve HubSpot into a system teams trust and rely on for clean data, frictionless processes, and reliable reporting.

As part of a small, high-impact team, you’ll operate with autonomy, digging into problems, identifying needs and proposing smart, scalable solutions that balance individual goals with the efficiency of the overall system.

Reporting directly to the P/COO, this role is ideal for as systems-forward thinker who leverages technology and data analysis to bring visibility into business actions and outcomes to drive measurable success.

Key Responsibilities

1.        HubSpot Administration & System Ownership

• Serve as the primary owner and administrator of HubSpot, supporting Marketing, Sales, Customer Success, Legal, and Finance.
• Build, iterate, and continuously improve a newly implemented HubSpot instance, ensuring it scales with the business and meets the varied needs of users.
• Configure objects, properties, pipelines, lifecycle stages, permissions, and integrations to support evolving workflows.
• Maintain system hygiene, data quality, de-duplication of records, and documentation to ensure long-term usability and consistency.

2.        Reporting & Dashboards

• Build and maintain dashboards and reports for Marketing, Sales leadership, Customer Success, and Finance.
• Partner with RevOps to ensure reporting supports revenue visibility, quota tracking, activity tracking, exceptions reporting, forecasting inputs, and funnel performance analysis.
• Ensure HubSpot data is structured to support reliable reporting across the full customer lifecycle.
• Proactively identify reporting gaps and recommend improvements to data capture or workflow design.
• Advise on future build of data operations and revenue operations, including cross-collaboration with other key team members involved in sales, marketing, and financial analysis.

3.        Stakeholder Partnership & Requirements Discovery

• Become a centralized source of trusted data, using HubSpot as the key repository and bringing the organization’s evolving data and revenue operations strategy to life.
• Partner with stakeholders to articulate individual business needs, underlying problems, and desired outcomes, rather than executing surface-level requests.
• Translate ambiguous or competing requirements into well-designed HubSpot solutions.
• Negotiate tradeoffs (“give/takes”) with an eye for the big picture and create thoughtful end-to-end workflows.
• Clearly communicate system impacts, constraints, and recommended approaches to non-technical stakeholders.

4.        Automation & Workflow Optimization

• Balance the design and implementation of HubSpot automations with bias towards gradual building and actions to solve problems first based on highest-and-best-use of time to reduce significant manual entry, minimize human error, and improve throughput across teams.
• Identify opportunities to streamline lead management, deal progression, customer handoffs, and post-sale workflows.
• Ensure automations reinforce consistent processes without creating unnecessary complexity or brittleness.

Qualifications

• 3–7 years of experience administering and optimizing HubSpot in a production environment.
• Strong hands-on experience with HubSpot configuration, workflows, automation, and reporting.
• Experience supporting multiple stakeholder groups (Marketing, Sales, Customer Success, Finance) within a single CRM instance.
• Demonstrated ability to operate in a lean environment with minimal process, high autonomy, and evolving requirements.
• Proven ability to extract requirements, diagnose problems, and recommend solutions.
• Strong communication skills and comfort working with both technical and non-technical stakeholders.
• Strong business and product judgment, with comfort navigating ambiguity and managing competing priorities.
• Demonstrated ability to synthesize inputs from various domains into actionable product / project plans and manage to a schedule.

What We Offer

• Competitive Salary:  We offer a competitive salary commensurate with experience and qualifications. This role is budgeted in the range of $80,000 - $100,000, DOE.
• Comprehensive Benefits Package:  Our benefits package includes 75% subsidized health insurance, dental insurance, vision insurance, paid time off, and a 401(k) retirement savings plan with company match.
• Professional Development Opportunities:  We are committed to investing in our employees' professional development and offer a variety of on-the-job training and development opportunities.
• Flexible Work Arrangements:  We are a fully remote team who collaborate both synchronously and asynchronously to achieve the best outcomes.
• Collaborative and Supportive Work Environment:  We foster a collaborative and supportive work environment where employees are encouraged to share ideas and contribute to the company's success.