About Us
Morris & Dickson Co. is a leading pharmaceutical distribution company serving independent pharmacies with dedication, integrity, and a customer-first approach. With over 180 years of experience, we're known for our commitment to service, reliability, and innovation. We foster a supportive, dynamic workplace where employees are encouraged to thrive professionally and personally. Joining Morris & Dickson means joining a team dedicated to making a difference in healthcare.
About the Role
We’re seeking a highly organized and detail-oriented Dropship Specialist to join our team! In this critical role, you will oversee the daily operations of our Drop Ship Billing Department—managing everything from invoicing and reconciliation to vendor coordination and customer support. This role plays a key part in ensuring the accuracy and efficiency of transactions for products shipped directly from suppliers to customers.
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What You’ll Do
- Process, audit, and bill invoices for drop ship transactions.
- Respond to customer inquiries related to shipping and billing concerns.
- Review EDI and mail-in invoices and credits for discrepancies or misrouted data.
- Collaborate with Procurement on pricing updates and item loads.
- Coordinate with Accounts Payable on general ledger (GL) essential entries and resolve billing issues.
- Reconcile transactions daily against the General Ledger.
- Prepare and file claims for overcharges, undercharges, and misbilling.
- Track vendor performance and identify areas for process improvement.
- Maintain accurate dropship order history and prepare monthly reconciliation documentation.
- Collaborate with manufacturers and internal teams on account management, billing applications, and customer general ledger (GL) inquiries.
- Collaborate with manufacturers and internal teams on account management, billing applications, and customer service.
What We're Looking For
- Associate degree or equivalent work experience in Business, Accounting, Logistics, or related field.
- At least 1 year of experience in billing, invoicing, customer service, or supply chain operations—preferably in a distribution or manufacturing environment.
- Familiarity with EDI systems, billing workflows, and general ledger processes.
- Proficient in Microsoft Excel and comfortable working with large datasets.
- Strong communication skills and a high level of attention to detail are essential skills.
Preferred Qualifications
- Experience with AS400 or similar ERP systems.
- Understanding of procurement or accounts payable operations.
- Exposure to Medicaid Pricing Programs or healthcare distribution pricing.
- Familiarity with drop ship logistics and third-party vendor management.
Comprehensive Benefits
- Medical, Dental, and Vision Insurance
- HRA, HSA, and FSA reimbursement accounts
- Basic & Voluntary Life Insurance
- Short & Long-term Disability Insurance
- Paid Time Off
- Paid Holidays
- Fitness Program Reimbursement
- Employee Assistance Program
- 401K Savings Plan with a company match
Why You’ll Love Working with Us
This is an exciting opportunity to be part of a fast-paced, collaborative environment where your work directly contributes to operational success and customer satisfaction. If you’re a problem-solver who thrives on efficiency, precision, and cross-functional teamwork, we’d love to hear from you!