Senior Data Collection Manager

About Measurabl

Measurabl has developed the leading ESG (environmental, social, governance) data management solution for commercial real estate—and we’re looking forward to doing so much more! Our team is a diverse group of innovators, leaders, and creators who are passionate about the work we do. We believe technology plays a central role in creating a sustainable, equitable world, and we’re working to build something that matters.

Overview:

  • Reporting directly to the Manager, Data Services, the Senior Data Collection Manager (SDCM)assists Measurabl customers with ESG data collection and associated data quality management, providing direct outreach to property managers and tenants. Data Collection Assist is a key and fast-growing part of what Measurabl offers its customers. The SDCM works directly with Customers, and on their behalf engages with their stakeholders. With deep experience in ESG data collection, the SDCM is typically assigned to more complex accounts, plays an active role in training new team members, and acts as coach to less experienced team members. Being comfortable with large complex data sets is key.  This highly collaborative role will work across Measurabl at all levels.

Essential Functions & Responsibilities:

The essential functions and responsibilities for this position include but are not limited to, the following. Other duties may be assigned as needed. 
    • Assist key customers as they gather and collect utility data for monitoring, reporting and action planning purposes

    • Reach out to property managers and tenants to collect utility data

    • Quality assure data in preparation of ESG reporting

    • Support customers through regular ESG data quality and completeness reviews, analyses and reports

    • Maintain high-quality customer relationships

    • Lead by example and model behaviors that are consistent with the company's values

    • Collaborate cross-functionally with internal stakeholders to ensure the successful delivery of Data Collection Services

    • Train new team members, and coach junior team members on the technical and client service aspects of the role

  • Other duties may be assigned as needed.


    Knowledge, Skills and Abilities

     

    Competencies and Associated Knowledge, Skills, and Abilities:

    • Ability to work and communicate effectively with others in a diverse, multiethnic, and multicultural work environment

    • Ability to work independently and collaboratively in a fast-paced, decentralized environment

    • Ability to comprehend, analyze, and interpret complex business documents, and comfortable working with large and complex data sets

    • Advanced skills in Microsoft Office Suite Products as well as Google Cloud

    • Proven ability to work with Excel database, information, and lookup & reference functions

    • Proven record of providing excellent internal and external customer service

    • Coaching and mentoring skills required to help junior team members realize their potential

Education & Experience:

We have identified the following programs, experience, and knowledge that have helped others find success in this role at Measurabl. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.
  • Bachelor’s degree preferred. 

  • Minimum of 5 years of related experience in a customer-facing role,  consulting or real estate. 

  • Knowledge of ESG initiatives such as CDP, GRESB, GRI, TCFD, CDSB, Science-Based Targets is desirable.

  • Ability to be flexible across multiple time zones is essential. 

Supervisory Responsibility:
  • This job has no supervisory responsibilities

Compensation Range:

  • $80,000 to $100,000
Perks & Benefits (U.S. based):
  • Unlimited PTO
  • Health and Dental Insurance + HSA options
  • Pet Insurance
  • Holiday Paid Time Off (Black Friday and Christmas Week Included)
  • Matching 401k
  • 100% fully remote
  • Flexible work hours
  • $800 office set up fund for new employees
  • Monthly phone & internet reimbursement
  • Stock options
  • Bonus potential

Equal Employment Opportunity (U.S. based):

Measurabl, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Customer Success

Remote (United States)

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