About Medallion

Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!

As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.

About the role

We are seeking Frontline Licensing Associates, both experienced & freshers, to process licensing applications, maintain compliance, and provide support to providers throughout the licensing process. This role is ideal for detail-oriented professionals who thrive in a fast-paced environment and have a strong understanding of licensing requirements.

Work Location & Mode:

This role is based in Hyderabad and requires the candidate to work from the office.

What you'll do

• Licensing Application Processing:
• • Review and process licensing applications for providers across multiple states.
  • Ensure accuracy and completeness of submitted documentation.
  • Track application progress and follow up on missing information.
• Provider & Team Support:
• • Respond to provider inquiries via email or phone with professionalism.
  • Provide clear guidance on licensing requirements and next steps.
  • Escalate complex cases to the Team Leader or SME for resolution.
• Compliance & Documentation:
• • Maintain detailed records of licensing files and updates.
  • Ensure applications adhere to state medical board regulations.
  • Follow internal workflows and compliance protocols.

Qualifications

• 0 - 2 years of experience in medical licensing or a related administrative role.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Excellent written and verbal communication skills.
• Familiarity with state medical board requirements is a plus.