About Medallion

Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!

As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.

About the role

As Medallion’s Credentialing-Privileging Specialist, you will play a crucial role within our Privileging team. Our Privileging Team is core to our business and is responsible for ensuring that providers are credentialed and privileged efficiently and accurately. We're looking for optimistic self-starters who excel both independently and in team environments. If you’re passionate about privileging multiple provider types and eager to help improve our processes, we’d love to hear from you!

Compensation for this role is between $19 - $27 depending on location and level.

What you'll do

• Complete thorough and timely primary source verifications (PSVs) for education, training, licenses, work history, board certifications, and other credentialing elements as required by each facility.
• Prepare and submit initial appointment and reappointment applications to hospitals and healthcare facilities, ensuring accuracy and completeness
• Communicate professionally with hospital Medical Staff Offices and credentialing departments to follow up on application statuses and resolve any outstanding items.
• Maintain accurate and organized records of all submitted documents, verifications, and facility communications within Medallion’s systems.
• Adhere to timelines and deadlines associated with hospital-specific credentialing processes and internal SLAs.
• Monitor upcoming expirations and reappointment cycles to proactively initiate the renewal process.
• Review and interpret documentation provided by providers to ensure it meets hospital and regulatory requirements.
• Complete thorough and timely primary source verifications (PSVs) for education, training, licenses, work history, board certifications, and other credentialing elements as required by each facility.
• Other duties as assigned

Qualifications

• 2+ years of experience privileging providers 
• Experience submitting files in accordance with Joint Commission standards
• Experience conducting primary source verifications (PSV) for various aspects of provider history and aligning them across records.
• Familiarity with state-specific credentialing requirements
• Previous experience working for a CVO (Credentials Verification Organization)
• Experience working in a team environment
• High attention to detail including effective communications at all organizational levels
• Demonstrated organizational skills and ability to adhere to timelines and SLA metrics
• Expertise in using GSuites tools include GSheets, GDocs, and GMail
• Experience working at a startup is a bonus