About Medallion

Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!

As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale

About the role

Our Licensing Team is core to our business and is responsible for making sure licensing runs smoothly. You'll be joining a team of 60+ Licensing Specialists. This is a unique opportunity because you'll also be able to provide feedback to our R&D team to make our platform better. We're looking for optimistic self-starters, who work well individually and in a team environment, that are interested in licensing multiple provider types and helping to improve our processes along the way. If this sounds like you, we'd love to hear from you!

This is a contract position with a timeframe of 3-6 months. Compensation for this role is between $19/hr - $27/hr depending on location and level.

What you'll do

• Complete license applications both online and paper with a high degree of accuracy and efficiency
• Assist with primary source verifications (PSVs) can include: education, work history, license verifications etc.
• Help resolve deficiency letters as they arise which can include but is not limited to calling a board
• Collaborate with internal stakeholders and external agencies to gather information and resolve issues that may arise
• Assist in preparing license updates for clients
• Communicate clear instructions and be responsive to providers in a timely and professional manner
• Work with multiple teams in the licensing process to ensure licensure
• Attend scheduled and impromptu video meetings
• Other duties as assigned 

Qualifications

• 2+ years of full-time experience in licensing with a majority of that experience in the medical environment
• Experience with Behavioral Health, Nursing, and Physician license types is required
• Experience with a broad range of states, IMLC, NLC is a plus
• Able to articulate next steps and action items required of providers
• Conduct yourself in a professional manner when interacting with providers, Medallion clients, and Medallion staff
• Strong problem solving and critical thinking skills
• Strong multi-tasking and context-switching skills
• Ability to pivot and adjust in a fast-paced environment
• Ability to take and provide constructive criticism
• Ability to manage time well in a remote position
• Experience working at a startup is a bonus
• Experience with DocHub, Slack, and typing speed of 70+WPM is a bonus
• Tech-savvy
• Maintain high efficiency, accuracy, and productivity in lulls and influxes of assignments