About Medicom

Medicom Technologies, Inc. is a healthcare technology company that is passionate about improving patient outcomes by eliminating health data silos and facilitating data curation. With thousands of connections and participating organizations, Medicom Connect creates bridges for disparate silos of health information so health records and images can be easily and securely searched and shared amongst healthcare providers. Medicom Intellect serves healthcare data consumers at life science, pharmaceutical, and AI companies by simplifying and accelerating curation of individual or longitudinal data sets. 

Every member of the Medicom team is passionate, driven and shares our commitment to positive stakeholder experiences. Our organization takes pride in our core values, helping to build trusting relationships between patients and physicians alike. We’re looking for talented people with the same enthusiasm – come join us on this exciting journey!

About the role

What you'll do

• Become well-versed in the technical architecture and healthcare interoperability challenges our products address, including how they integrate with various healthcare systems and IT infrastructures.

• Work alongside the sales team to thoroughly assess and understand customer needs, providing technical guidance during each stage of the sales cycle, including product demonstrations, in-depth presentations, and addressing technical Q&A.

• Develop and present ROI models to demonstrate the financial benefits and value of our solutions, supporting the decision-making process for potential customers.

• Lead in-depth product demonstrations that highlight the value and benefits of our solutions, addressing both technical and business concerns of potential customers.

• Own and manage the development of technical proposals, including responding to RFPs and RFIs. Collaborate with cross-functional teams to ensure proposals articulate a strong technical fit and address customer-specific requirements, delivering proposals that are both technically accurate and aligned with customer expectations.

• Conduct comprehensive evaluations of customer environments and workflows to determine compatibility. Develop and deliver tailored solution proposals that outline how our products meet the customer’s specific needs, ensuring alignment with their business objectives.

• Partner with the Clinical Solutions Consultant and professional services to develop technical documentation, solution architecture diagrams, integration guides, and configuration best practices.

• Collaborate with the professional services team to create detailed, customer-specific implementation strategies that ensure a smooth transition from sales to deployment.

• Collaborate with the product development team to provide feedback from the field, contributing to product development and enhancements based on customer needs and market trends.

Qualifications

• Bachelor’s degree in Computer Science, Industrial Engineering, Systems Engineering

• 5+ years of experience in healthcare IT technical sales or sales engineering, with a proven track record of supporting successful sales efforts.

• Strong expertise in healthcare IT systems, including data integration and interoperability standards (e.g., HL7, FHIR, etc.), with the ability to assess and architect complex technical solutions.

• Experience with DIMSE DICOM, DICOMweb, SMART on FHIR, FHIR R4, HL7 v2, IHE XDS-I. 

• Interest in emerging imaging standards, such as HTJ2K.

• Experience building MS Excel-based models to communicate key inputs and the resulting ROI as part of customer-facing Value Creation Plans and related analysis. 

• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and healthcare administrative, finance, operational and clinical audiences.

• Strong analytical and problem-solving skills, with the ability to think creatively and propose innovative solutions to meet customer needs.

• Demonstrated ability to build and maintain strong relationships with customers, with a focus on understanding and addressing their technical and business challenges.