About Menlo Church

Founded in 1873, Menlo Church has a rich history of serving the spiritual needs of our community and is a vibrant spiritual and social center in Menlo Park. Our journey has led us to expand across the Bay Area, with campuses in San Mateo, Mountain View, San Jose, and Saratoga.

Menlo’s mission is to bring hope to everyone by living out our identity in Christ every day. As we navigate the unique challenges of today’s culture, we are committed to being an endearing gospel presence in a region where many are skeptical. With a talented & dedicated staff, we envision a Bay Area that awakens to the freedom found in Christ, through meaningful and practical support.

Join us as we strive to equip our community to bring the gospel into every aspect of life. Together, we can make a lasting impact in the Bay Area and beyond.

POSITION SUMMARY

The Campus Administrator will serve as the primary point of contact for inquiries throughout the week, delivering exceptional customer service and connecting individuals with the appropriate staff members. We seek a candidate who can balance a task-oriented approach with strong interpersonal skills, ensuring that all responsibilities are managed efficiently while fostering positive relationships. This role requires a representative of Menlo Church who excels in person, over the phone, and via email, embodying our commitment to community engagement and support.

ESSENTIAL FUNCTIONS

• Recruit and equip volunteers for ministry roles within the church, recognizing their unique talents and gifts. Mentor and coach them through the leadership pipeline, providing support through one-on-one and group interactions.
• Perform general administrative duties, including answering phones, managing correspondence, ordering supplies, filing documents, and coordinating calendars.
• Act as the primary liaison between the Mountain View Campus and Central Team, responsible for writing and editing communication materials for the Mountain View team, including campus newsletters, signage, website content, and social media posts.
• Participate in regular meetings with other Campus Administrators, collaborate on projects, share best practices, and provide mutual support.
• Assist with coordinating & planning campus events and services that serve our local neighborhood.
• Assist the Campus Pastor with a variety of administrative tasks, such as managing calendars, scheduling meetings & interviews, budgeting, processing invoices, and routing communications to the appropriate contacts.
• Oversee the purchasing and restocking of supplies. 
• Ensure that church data systems are current and accurate, serving as a resource for Mountain View staff regarding PCO usage and support.
• Manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines consistently.
• Foster positive working relationships by actively embodying and championing our staff values of teamwork, humility, hope, and resilience.
• Take on additional duties and special projects as assigned.

QUALIFICATIONS

Required Education and Experience 

• High school diploma or equivalent
• Minimum 2 years’ experience working in administrative field 
• Demonstrated project management acumen

Preferred Education and Experience

• College Degree (AA or BA)
• Experience in customer service field
• Experience with event planning 
• Familiarity with Menlo Church
• Ability to recruit, develop, identify, and multiply high-capacity volunteers
• High Emotional Intelligence (EQ)
• Strong administrative and time management skills
• Proficiency with common office applications and collaboration tools, including Google Workspace, Asana, and cloud platforms
• Ability to learn new software and programs
• Professional written and oral communication
• Basic understanding of budgets and expense reports
• Project management
• Positive attitude and strong interpersonal skills
• Comfortable working with social media platforms such as FB and Instagram

Physical Demands

• Stand or sit for prolonged amounts of time
• Ability to lift supplies & equipment, approximately 20lbs 
• Walk, bend, twist, and kneel
• Finger and hand dexterity to operate computer and office equipment
• Ability to walk up and down stairs
• Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception, and ability to adjust focus
• To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

• This job typically operates in a professional office or church setting with standard office equipment such as computers, printers, filing cabinets, and telephones. 
• This position will typically work Sunday-Thursday as needed

Menlo Church Spiritual Requirements

• Must have an intimate, personal relationship with Jesus Christ
• Must be a committed disciple of Christ and committed to serving God and the body of Christ at Menlo Church in attendance, labs, and life groups.
• Must have compatible theology in alignment with ECO essential tenets
• Must be pursuing or active in a community of believers who can speak truth into your life