The Opportunity:   

Mersive transforms the way people connect and collaborate with secure, software-driven solutions that adapt to real-world needs. We’re seeking a skilled Technical Copywriter with experience in Paligo as a Component Content Management System (CCMS) to help us deliver clear, concise, and accessible product documentation for the Mersive Collaboration Suite, our software-first platform that pairs seamlessly with Mersive’s Gen4 Pod and Mini hardware components. 

You will be writing user-facing product documentation (user guides, technical setup instructions, in-app help content, and structured knowledge base articles) while collaborating with Product, Support, UI/UX, Marketing, Engineering, and Sales. 

Who are we?   

We are a diverse team of dedicated people who genuinely care about our work, customers, and each other. We promote a culture of innovation, trust, inclusivity and accountability. Mersive is looking for individuals who like a challenge and aren’t afraid to break new ground in technology or business models. 

Roles and Responsibilities  

• Develop, write, and maintain modular, structured content in Paligo, including technical documentation, how-to guides, and release notes. 

• Translate complex technical details into clear, approachable language for Mersive’s end users, customers, and reseller partners across many markets including enterprise, education, healthcare, design & construction, public sector, and more. The goal of the product is to simplify users’ experience sharing and presenting content, so instructional language within our documentation should be first and foremost accessible to cater to a wide variety of users. (Some documentation will also require greater technical detail to cater towards AV and IT industry professionals, which makes experience writing for technically complex solutions a plus.) 

• Work closely with product managers, engineers, and support teams to ensure accuracy and usability across all documentation. 

• Uphold Mersive’s brand voice: confident, optimistic, and human-centered—even when describing complex configurations or troubleshooting workflows. 

• Manage versioning, tagging, and publishing workflows within the Paligo CCMS to support omnichannel delivery. 

Desired Qualifications/Experience  

• Proven experience using Paligo (1+ years preferred) to create and manage structured documentation. 

• Background in technical writing, copywriting, UX writing, or a related field—preferably in SaaS, or AV/IT.  

• Ability to write for both technical and non-technical audiences with clarity, empathy, and precision. 

• Familiarity with wireless collaboration, BYOD environments, and enterprise-grade security concepts is a plus. 

• Basic understanding of version control and publishing workflows. 

• Strong communication skills and comfortability being a self-starter on a small but mighty team. 

Bonus Points If You Have 

• Experience documenting hardware + software systems. 

• Exposure to Mersive Collaboration Suite or similar platforms. 

• Knowledge of accessibility standards (WCAG) and content localization workflows. 

Why Mersive:  

●        Awarded Denver Top Places to Work 

●        We are committed to a fair and equitable workplace, and we actively work toward greater diversity, inclusion and belonging. 

●        Work/Life balance and flexibility. 

●        Culture of collaboration, integrity, authenticity, and innovation. 

●        Part-time/contract - 15-20 hours/week

●        Compensation range of $35.00-$45.00/hourly, commensurate with experience. 

Mersive recognizes that people come to the workforce from various backgrounds and have different paths to success. We are also aware that folks unequally apply to jobs based on how qualified they perceive themselves to be. If you are not sure if you meet all the qualifications for the role you are interested in, please apply anyway! We would love the chance to review your application. 

*Mersive is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national, or ethnic origin, military service status, citizenship, or other protected characteristics.