MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer-than-soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry with the first online underwear subscription. Since then, the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products. And that’s only the beginning…

Today MeUndies has sold more than thirty million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and relationships with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options, including singles, packs, matching pairs, and monthly membership.

As a Senior NetSuite Engineer, you will architect and develop our backend process for automation and data integrations to ensure our overall processes are efficient and accurate. Additionally, this individual will be responsible for owning the month-end revenue cycle close process and reconciling transactions between Solidus (our storefront) and NetSuite in a timely manner. This position is a cross-functional role where you will have an impact not only on the backend system but overall customer experience from end to end.

What You'll Do

• Lead Netsuite Systems Administrator and Developer will be responsible for administering and continued improvement of the NetSuite ERP system at MeUndies
• Support the data architecture for the ERP application as it relates to Production, Fulfillment, Order Management, Finance, and Accounting
• Identify opportunities and develop solutions for complex accounting / operations-related problems. Create, Maintain, & Optimize existing NetSuite customizations
• Own and maintain NetSuite Codebase and ETL Dataflows 
• Build new data integrations from the ground up
• Lead in issue resolution and root cause analysis within the NetSuite ecosystem, evaluating both upstream and downstream impacts
• Evangelize the NetSuite solution to both non-technical financial and accounting audiences and technical professionals
• Identify opportunities to improve integration and system performance, including staying ahead of regular NetSuite feature releases and functionality to allow the organization to leverage feature improvements
• Design, configure NetSuite billing / contract reboot, revenue arrangement to meet company needs and support self-service data integrations related to Billing, etc 
• Development of Scripts and Workflows to Enhance NetSuite 
• Interface with business users to drive solutions in a timely manner 
• Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested

What You Have

• The ideal candidate has experience leading NetSuite Billing / SuiteCommerce (eCommerce) and its associated functions to improve operations and customer experience 
• Should have strong domain expertise in the Finance, Ordering and Inventory Management capabilities 
• The ideal candidate will conceptualize business needs and can formulate solutions from both the technical and business points of view 
• Bachelor's degree in a technical field (CS, Information Systems, or Engineering) 
• Strong experience in improving processes and systems to increase customer experience 
• 9+ years' experience with NetSuite's customization platform, including SuiteScript (V1 and V2), Suiteflow, Suitetalk and SuiteBuilder, SuiteCommerce 
• Experience in optimizing Billing, Inventory / Order management modules 
• Strong JavaScript skills and knowledge of object-oriented programming 
• Experience administering and customizing NetSuite OneWorld Edition 
• Strong relationship building and excellent spoken & written communication skills 
•  Excellent oral, written, and interpersonal skills. 
• Excellent analytical and problem-solving skills. 
• Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, their teams, and other employees. 
• Ability to identify and prioritize activities for Team members. 
• Ability to motivate, guide, and develop Team members. 
• Bachelor's degree in a technical field (CS, Information Systems, or Engineering). 
• PMP certified is preferred 
• Preferred NetSuite Certifications for this role:  
• • SuiteFoundation Certification
  • Application Developer Certification
  • Web Services Developer Certification
•  Additional Certifications Considered:
• • SuiteCloud Developer Certification
  • Administrator Certification
  • ERP Consultant or Financial User Certification

The base salary range for this full-time position is $148,750 -$201,250. Within this range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training. Please note that the base salary range provided in this posting does not include any bonus, equity, or benefits you may be eligible for.

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people who emulate our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. There is no such thing as a small achievement here - we celebrate it all! 

We look at the necessities.

We offer competitive equity/salary packages, including targeted annual bonuses, generous parental leave, a 401k, fantastic health benefits, open time off, and more. 

We have an office you’ll enjoy going to.

We work in our office Monday - Thursday. Friday is a remote/work-from-home day. We’re set up to support comfortable working - hot desks, lounge, and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. We’re dog-friendly, so your furry coworker can join you anytime. 

We don’t forget the most important things.

We want MeUndies to be a place where you feel safe and comfortable, and we encourage our employees to hold us accountable for keeping it that way. We encourage open communication and a People Ops team that is ready to help. When you work at MeUndies, we take your needs as an employee (and a person) seriously. Our doors are always welcome to feedback and suggestions!

Plus those special extra things.

We also know how important it is to connect with your team members outside of everyday work. We offer catered lunches every in-office day, holiday parties, off-sites, happy hours, and an annual retreat. You’ll also get a sweet employee discount to rebuild your underwear drawer with our top-notch prints. 

MeUndies is an equal opportunity employer and is committed to providing a workplace and hiring process free from discrimination. All employment decisions will be made, and all qualified applicants will be considered, without regard to age, race, creed, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), ethnicity, national origin, ancestry, disability status, veteran status, genetic information, marital status, citizenship status or other legally protected characteristic protected by federal, state, or local law.  In addition, MeUndies will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.