About MicroTransponder

MicroTransponder, Inc. is dedicated to transforming the lives of stroke survivors through its innovative neurostimulation technology. The company's flagship product, the FDA-approved Vivistim® Paired VNS™ System, enhances stroke rehabilitation by pairing vagus nerve stimulation (VNS) with physical and occupational therapy. This approach leverages the brain's neuroplasticity to improve upper limb function, offering new hope to those with chronic arm and hand impairments following an ischemic stroke.

By integrating this therapy into rehabilitation programs, MicroTransponder aims to help stroke survivors regain independence in daily activities and enhance their quality of life. The company's commitment to advancing stroke recovery is evident in its ongoing research and collaboration with healthcare providers to make this therapy accessible to more patients.

About the role

The Principal Systems Administrator is a hands-on role responsible for the reliability, security, and day-to-day operation of MicroTransponder’s corporate IT environment. This position executes core IT operations across identity and access, endpoint and mobile device management, SaaS application administration, and network operations while providing responsive end user support.

The role works closely with the Director of IT and Cybersecurity and cross functional stakeholders to implement IT services and controls that support productivity, security, and compliance in a regulated setting.

What you'll do

• Own day-to-day operations of the corporate IT environment, focusing on availability, performance, and user experience
• Administer business applications and SaaS platforms, including configuration, role-based access, and ongoing service maintenance
• Manage the end user device lifecycle for computers and mobile devices, including configuration, deployment, support, and asset recovery
• Administer identity and access management and user lifecycle processes, including onboarding and offboarding, group management, and access reviews
• Provide IT help desk support, troubleshooting end user issues across hardware, software, connectivity, and applications
• Support endpoint security and patching practices in coordination with cybersecurity requirements and operational needs
• Administer corporate network services and connectivity, including wired and wireless networks and remote access
• Maintain technical documentation, asset records, and standard operating procedures for IT operations
• Partner with internal teams and vendors to plan and execute IT projects and operational improvements
• Support IT incident response and service recovery, including triage, escalation coordination, and restoration of services

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field, or equivalent practical experience
• 7+ years of progressive experience in systems administration, IT operations, or enterprise IT support
• Experience with identity and access management and user lifecycle processes, including onboarding and offboarding in a corporate environment
• Experience administering enterprise productivity and endpoint or device platforms across Microsoft, Google, and Apple ecosystems
• Experience administering business applications and SaaS platforms, including access controls, configuration management, and ongoing maintenance
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, firewalls, and wireless networking
• Strong troubleshooting skills, ability to prioritize effectively, and comfort operating in a fast-paced environment
• Excellent communication skills and ability to work effectively with cross-functional teams
• Familiarity with IT controls in regulated environments such as medical devices, healthcare, or life sciences
• Scripting and automation experience (PowerShell, Bash, Python, or similar)

Equal Opportunity Employer

MicroTransponder, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

MicroTransponder provides a comprehensive benefits program to employees.  It includes medical, dental and vision plans along with an FSA.  Employees may participate in the company 401(k) plan with company matching.  The company offers an unlimited Paid Time Off (PTO) program and approximately 15 paid company holidays per year.

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