MìLà is a Chinese food company. Our teams work tirelessly to enhance delicious products that we all enjoy at home! While MìLà is a Chinese food brand, it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures.

History

You may remember us as Xiao Chi Jie, or XCJ. We opened in 2018 as Xiao Chi Jie, a restaurant in Bellevue, WA, where we shared the amazing ingredients, recipes, and flavors of our Chinese heritage. Since then, we’ve grown, and so has our passion for what we do.

In 2023, XCJ became MìLà. As we evolved, we wanted a new name that felt authentically Chinese but could keep growing with us. MìLà means honey (mi 蜜) and spice (la 辣) in Chinese. We’re the same small team, making the same insanely delicious products, just with a new look.

Our Mission

Our mission is to build something that feels authentically and uniquely true to our roots as a Chinese-American-founded brand. Something we can own, but that’s also meant to be shared. One of the things we love about Chinese food is that it’s traditionally served family-style—shared with everyone gathered at the table. MìLà is a Chinese food brand, but it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures.

Employee Culture & Core Values

At MìLà, our Core Values are the guiding principles of how we succeed together. What brought us here keeps us going - we are a finely tuned group of people that are given the freedom to bring their A-game to work every single day.

We have remained collaborative, transparent, and a little witty to keep it real! We hire top talent that achieves big audacious goals. When we are done, we celebrate and soak in all we accomplished together. Then we get up and do it all over again - because there is nothing like climbing a mountain with a team that holds these 7 Core Values close to their hearts:

Craft: We go about our work like craftspeople: we are rigorous and obsessive, and we go the extra mile. We put care into each detail to create quality products and services.

Truth Seeker: It’s about being right, not about having been right. We maximize the probability of finding the truth by asking questions and seeking more data if we’re unsure. We have strong opinions, loosely held: We are always open to new information.

Judgment: We make wise decisions despite ambiguity. We use data to inform our choices. We look beyond symptoms to identify underlying systemic issues. We spend money as if it was our own. We understand how reversibility affects decision-making: If a decision were not reversible, it needs to have higher confidence of success than if it were reversible.

Teamwork: We are like a professional sports team that seeks alignment and collaboration to achieve the best outcome. We are reliable. We spend time over communicating and providing context at the beginning of projects to ensure everyone understands the goal. We check in regularly to ensure progress.

Ownership: We are all CEOs. We find and address potential hazards before they turn into problems. We do and complete what we say we will do.

Innovation: We try new approaches, not just what has been proven before. We strive to improve things at each stage. We strive to problem solve from a clean perspective: with first principles thinking.

Get Sh*t Done: We are biased toward action. No job is too small.

Job Summary

Under the general supervision of the Maintenance Manager, the Maintenance Technician is responsible for upkeep and maintenance of the building's equipment and systems.

Responsibilities of the Maintenance Technician:

• Maintaining mechanical systems utilizing Ammonia compressors, boilers, and compressed air.

• Qualifications:

• 2+ years of progressive work experience in ammonia refrigeration, steam boilers, and air compressor operations and maintenance

• Working knowledge of electrical troubleshooting all common types of ammonia central systems, control/alarm systems, water tube, and fire tube boilers, and compressed air systems

• Basic computer skills (electronic documentation).

• Ability to work unsupervised or with limited instruction

• Ability to climb ladders, work at high elevations, and lift objects up to fifty pounds

• Excellent verbal and written communication skills

• Detail-oriented and highly motivated

• Valid Driver's license and ability to be added to corporate insurance

• Able to pass a physical examination and Respirator Fit Testing

• Demonstrate an understanding and adherence to all work safety policies, procedures, and governing requirements

• Maintain and manage job toolboxes in an accurate, neat, and orderly manner

• HAZ-MAT training is preferred but not required

• RETA 1&2 certification is preferred but not required

Responsibilities:

• Duties include maintenance and repair of boilers and boiler room auxiliary equipment such as pumps, steam and water valves, air compressors, and high-pressure condensates.

• This position monitors load demands and starts or shuts down respective boilers, air compressors, and water pumps, to maintain the required steam, air, and water (cold, hot, re-use) output needed. The individual must be able to react to changes in load demands as required, including during emergencies

• The position will monitor the chemical feed system for water treatment and make necessary tests and adjustments to ensure correct chemical levels.

• Manipulates valves to control the flow of water and fuel and to increase or decrease steam, water, and air as required. Adjusts equipment controls to correct malfunctions if they occur.

• Observes operating equipment, meters, and gauges to ensure that operation is in accord with specified instructions. Inspects boiler safety devices.

• Reports abnormal operating conditions or major repair requirements to shift supervisor, and assists in implementing remedial action, and logs all information 

• Performs minor repairs, as necessary, such as replacing defective meters, packing valves, worn gaskets, and tightening joints.

• Receives calls from departmental personnel regarding problems, such as lack of temperature control. Relays information to shift supervisor of maintenance performed and logs all information down in the daily log book of any repairs or corrections.

• Maintains the boiler room and work area in a clean, orderly, and safe condition. May clean and paint equipment as necessary

• Assists in the annual boiler inspection and prepares boilers for annual inspection

• Demonstrates personal commitment to the organization’s core values through active involvement in the quality improvement process.

• Demonstrates safe work practices and attitudes, follows all safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

• Other duties as assigned

Required Skills & Abilities

• Prior experience in manufacturing maintenance required, including machinery. Food, beverage, or CPG experience preferred.

• Possess technician-level knowledge and mechanical ability to operate, perform routine maintenance, and conduct troubleshooting and repair of mechanical, electrical, pneumatic, and natural gas-fired equipment

• Basic computer skills required- knowledge and flexibility to make use of various digital tools to communicate, access information, and track work. Experience and comfort with the Microsoft Office suite and ERP or CMMS programs add value

• Familiarity with safety standards and regulations

• Forklift certification is preferred but not required. Will train.

• Must be able to comprehend verbal and written instructions and training in English

• Committed to being a team player and understands the importance of flexibility in a start-up environment.

• Strong attention to detail, cleanliness, organization, and ability to follow instructions.

• Hand/eye coordination and mechanical aptitude

• Self-motivated with often minimal supervision.

• Work performance must demonstrate a sense of urgency

• Reliable and punctual with a commitment to consistent attendance.

Education & Experience

• High school diploma

• Certification preferred

Schedule

• Full-time hourly, 40+ hours per week (Mon - Thurs)

• Shifts: 4:00 am - 2:30 pm

• Overtime and weekends as assigned