About Mission Underwriting Services

At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best—underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems.

What We Offer

• Remote First Work Environment (US Based)

• Medical, Dental, Vision

• 401K, 401K Match

• Life and Disability Benefits

• Unaccrued Paid Time Off

• 11 Paid Holidays

• Employee Discounts

• Employee Assistance Program

• Educational Assistance Program

• Employee Referral Program

• Paid Parental Leave

About The Role

The Product Owner will primarily be focused on further enhancing our end user experience and pushing these products forward through a positive user experience. This role will serve as a liaison between business stakeholders and product delivery teams.

What You'll Do

• Elicit, analyze, and document stakeholders’ business needs and requirements using interviews,
• document analysis, requirements workshops, business process descriptions, use cases, scenarios,
• business analysis, task, and workflow analysis.
• Translate stakeholder requirements into product deliverables organized as epics, features, and user
• stories.
• Act as a liaison for business stakeholders and end-users, determining whether all work meets their
• shared expectations.
• Creating clear, feasible, and testable user stories including acceptance criteria.
• Creating and validating user personas and user journeys.
• Provide input to backlog management, iteration planning, and elaboration of the user stories.
• Assist QA in developing test scenarios and test plans to be used in testing the business applications
• to verify that client requirements are incorporated into the system design.
• Engage with scrum teams to clarify requirements.
• Support backlog prioritization and roadmap prioritization.
• Provide analysis to support resources and financial planning.
• Facilitate management of technical and product risks through agreeing and tracking mitigating
• actions.
• Participate in market analysis process for new products/services development to determine
• customer needs, industry direction, competitive product, market position and overall product
• strategy. Ensure deliverables are completed as per plan and defined scope. Resolve impediments to keep
• project on track.
• Analyze interconnectedness of products/partners/technologies to create best of breed
• products/services.
• Provide feedback to technical design, QA support documents.
• Assist with UI/UX/CX design exercises as applicable.
• Work with team members to groom and maintain product backlogs

Qualifications

• Bachelor's degree in business administration, Management Information Systems, or any IT related
• degree preferred. (Related experience can be used in lieu of a bachelor’s degree).
• 5-10 years of business analyst, systems analyst, project management or equivalent work experience
• with a good understanding of the Agile methodology.
• Demonstrated ability to implement complex, large scale solutions. Preferably Policy, Claims or ERP
• systems.
• Experienced in working with Azure DevOps or like system to manage backlogs and user stories.
• Experience with implementing in-house custom solutions as well as COTS systems.
• Strong financial acumen.
• Scrum, project management, product owner, business analysis or lean sigma certifications.
• Ability to travel up to 15% of the year.

Preferred Qualifications

• Experience in the commercial insurance industry and regulatory environment.
• Proficiency in UI/UX design and delivery.
• Understands the fundamentals of commercial insurance and claims processes/services.
• Working knowledge of insurance technology (i.e., policy and program admin systems).
• Understanding of Agile project management and development process.

Skills & Abilities

• Ability to identity and manage risk in a thoughtful, wise, and logical manner.
• Capacity to influence cross-functional teams, including senior executive leaders.
• Possess business process mapping skills.
• Strong organizational skills and a consistent track record of delivering commitments on time. Project management experience and managing business projects for the full life cycle, from
• inception to implementation.
• Negotiation and conflict resolution skills.
• Project management
• Financial analysis
• Communication and presentation acumen.

This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).

You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.