At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Role Description: 

As a Database Infrastructure Engineer, you will be a key member of the myKaarma Data Team, responsible for the reliability, performance, and scaling of our data platforms. Your primary mission is to manage and optimize our ElasticSearch, Redis, MySQL, and MongoDB clusters and support our growing vector database infrastructure, ensuring they meet the high-scale demands of our search and AI-driven features.

You will work closely with Senior Engineers and Architects to implement the data backbone for AI initiatives. This role is perfect for an engineer who is passionate about distributed systems, enjoys the "nuts and bolts" of database tuning, and is committed to Infrastructure-as-Code (IaC) to automate routine operations.

To succeed in this role, you should know how distributed search engines and databases work, such as ElasticSearch, MongoDB, and MariaDB (including sharding and indexing strategies), possess a strong command of Linux systems and networking, and be proficient in Infrastructure-as-Code tools like Terraform or Ansible to automate the lifecycle of MySQL, MongoDB, and emerging vector stores.

The ideal candidate will be a proactive problem-solver who excels at translating architectural designs into scalable infrastructure, demonstrates a "monitor-everything" mindset to ensure high availability, and thrives on fine-tuning database performance to support the rapid demands of AI-driven search features.

Responsibilities:

• Automate the provisioning, scaling, monitoring, and configuration of MySQL, MongoDB, ElasticSearch, and Redis using Terraform and Ansible.
• Participate in a 24/7 on-call rotation to monitor and support all caching and storage layers, taking ownership of alerts to resolve immediate incidents and proactively prevent future disruptions where possible.
• Monitor and tune database and caching performance (indexing, query optimization, and sharding) using tools like Prometheus/Grafana, Percona Toolkit, and CloudWatch Insights for EC2, RDS, and Aurora.
• Execute, validate, and maintain documentation for critical maintenance tasks—such as backups and upgrades.
• Automated Infrastructure: Develop and refine a Schema-as-Code system to automate the deployment, versioning, and migration of database schemas across MySQL, MongoDB, and ElasticSearch.
• Act as a technical resource for application developers, guiding query optimization and schema design to ensure efficient database utilization.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, or a relevant field.
• 3-5 years of experience in a Database, SRE, or similar role.
• Experienced in Ansible and shell scripting (Python/sh) to automate database infrastructure and other repetitive operational tasks.
• Experience building dashboards and alerts using Prometheus, Grafana, and AWS CloudWatch to monitor database performance and look for anomalies.
• Operational discipline and rigor with written follow-up (e.g., tickets, documentation).
• Ability to participate in a 24/7 on-call rotation and remain methodical during production incidents.
• Strong hands-on experience managing and tuning ElasticSearch and/or Redis
• Strong hands-on experience managing and tuning MongoDB and/or MySQL 

Nice to Have

• Vector Databases for AI/LLM applications
• Data lineage experience
• Data contracts

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments on-site.

The starting salary range for this role is based on experience, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form.