At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

About the Role

 MyKaarma is seeking an experienced Associate Legal Counsel to support our fast-growing B2B SaaS business. Reporting directly to the CEO, you'll be the primary legal advisor across commercial operations—owning contract negotiations, ensuring compliance with telecom and privacy regulations (TCPA, CAN-SPAM, Do-Not-Call, GDPR, CCPA), and building a scalable legal infrastructure.

We’re looking for a sharp, business-minded attorney with a strong grasp of SaaS contracts and customer communications law, who thrives in a dynamic, cross-functional environment.

Hybrid work environment, must be able to commute to Long Beach twice weekly.

How to Stand Out
We’re looking for more than just technical legal expertise—we value thoughtful, business-aware legal partners who proactively build solutions that scale. Here’s an example of the kind of approach we admire:

Scenario:
Executive: “We need to add some special terms to this contract, but I’m concerned about how we’ll ensure compliance since these fall outside our standard operating procedures.”

 You: “No problem. I’ve handled compliance tracking for non-standard terms before and recommend we configure tracking directly in our CLM system, Ironclad. I’ll summarize the request in a ‘Summary / Ask / Detail’ memo with my recommendation so we can align quickly.”

This mindset—structured, proactive, and cross-functional—is exactly what helps legal empower business outcomes without slowing down momentum.

What You'll Do

• Build Legal Infrastructure for Scale: Create playbooks, templates, and contract systems to support rapid growth with discipline.
• Communications Compliance Leadership: Ensure regulatory compliance across TCPA, Do-Not-Call, CAN-SPAM, and state-level communication laws across voice, text, and email channels. 
• Commercial Velocity: Streamline the contracting process for large dealer groups, OEMs, and third-party partners without compromising on legal quality.
• Cross-Functional Influence: Be the go-to advisor for legal and regulatory matters across product, sales, marketing, and customer operations.
• Deal Closure Acceleration: Support contract redlining, approvals, and negotiation to compress deal cycles and protect business outcomes.

• Risk Mitigation: Develop policies and training to proactively identify and address emerging risks in contracts, customer communications, and product releases

Key Responsibilities

• Draft, review, and negotiate commercial contracts including SaaS agreements, MSAs, NDAs, partner/vendor agreements, and DPAs.
• Ensure compliance with federal and state communication regulations such as the Telephone Consumer Protection Act (TCPA), Do-Not-Call (DNC) list, CAN-SPAM Act, and related guidance for text and voice communications.
• Collaborate with the Product and Engineering teams to embed legal and privacy considerations in product design and customer workflows.
• Create legal process templates, clause libraries, and pre-approved terms to enable rapid deal execution.
• Serve as internal expert on evolving privacy laws (CCPA, GDPR, etc.), data retention, consent management, and cross-border transfers.
• Develop and maintain internal policies related to customer communications, privacy, IP, and risk management.
• Advise executives and managers on legal strategy and contract risk, prioritizing speed with discipline.
• Support IP strategy including protection of proprietary tools, trademarks, and co-developed partner solutions.
• Manage use of legal technologies including Dropbox Sign, Ironclad (or similar CLM tools), and contract repositories.
• Liaise with external counsel on complex matters such as disputes, litigation, or M&A.

What We're Looking For

• JD from an accredited law school and licensed to practice in a U.S. jurisdiction
• 4+ years of legal experience, ideally with both in-house and firm-side work in SaaS or tech
• Strong negotiation skills and independent contract management experience with enterprise customers and vendors
• In-depth understanding of data privacy (GDPR, CCPA) and communication regulations (TCPA, CAN-SPAM, DNC)
• Familiarity with CLM and e-signature platforms
• Excellent communicator with strong business judgment and collaborative spirit
• Bonus: Experience with automotive or franchised dealer clients

Why myKaarma?
We’re redefining communication and payment experiences for automotive dealerships. As part of our team, you’ll shape the legal backbone of a growing tech company—and work closely with leaders across the organization to drive impact.

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

The starting salary range for this role is [hiring target], depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form. 

myKaarma participates in the E-Verify Program.