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Position: Licensed Health Insurance Agent 

Department: Sales 

Reporting to: Sales Manager 

Compensation: Hourly + Commission + Flexible and creative incentives, including contests, sales SPIFFs, goal-based short days (paid like a full day), and more!

Location: Remote

Join Our Mission!

At MyPlanAdvocate, we're on a mission to transform lives through our unwavering commitment to our customers and employees. Our work doesn't just matter; it has a profound and lasting impact on the lives of those we serve, especially an often-overlooked population who've paved the way for us. Come be a part of our team and help us create meaningful change in the lives of others.

We are seeking Licensed Health Insurance Agents 

We are seeking a driven and passionate Licensed Health Insurance Sales Agents to join our dynamic team. In this role, you will be responsible for guiding prospective customers through various health insurance options, enrolling them in suitable plans, and ensuring a high level of service and satisfaction. This position requires strong communication skills, the ability to meet or exceed sales goals, and a commitment to compliance with CMS guidelines.

Responsibilities 

• Receive inbound calls from customers seeking information and guidance on health insurance options for the states you are licensed in.
• Engage in outbound sales calls to reach potential customers and introduce them to a variety of health insurance plans.
• Assess customer needs and recommend suitable health insurance plans based on their individual requirements and preferences.
• Enroll prospects in selected health insurance plans, ensuring a seamless and efficient enrollment process.
• Effectively quote, present, and close sales, demonstrating strong communication skills and the ability to overcome objections.
• Maintain consistent follow-up with prospects by making outbound calls to provide updates, address concerns, and close pending sales opportunities.
• Prioritize customer satisfaction by providing exceptional service, addressing inquiries promptly, and resolving issues efficiently.
• Receive and adhere to coaching from sales leadership.
• Comply with CMS standards while also understanding and adhering to CMS standards.
• Achieve daily, weekly, monthly, and annual sales and productivity goals.
• Maintain accurate customer records in the CRM system, providing concise summaries of interactions.
• Demonstrate proficiency in using desktop computers, including Office applications such as Microsoft O365, web browsing tools, and other company software.
• Perform additional duties as assigned by the Sales Manager.

Qualifications

• Active and valid resident health insurance license.
• • Active and valid licenses in additional states highly preferred.
• Minimum of 2 years of Medicare Sales experience.
• Bilingual (English and Spanish) is a plus.
• High school diploma at a minimum.
• Excellent communication and interpersonal skills with the ability to build rapport with customers. 
• Strong sales and negotiation skills, with the ability to identify and address customer concerns effectively. 
• Ability to work independently and as a team and manage time effectively to meet deadlines and achieve sales targets. 
• Proficient in using Microsoft Office applications and web browsing tools. 
• Internet Speed: Minimum 80 mpbs download and minimum 20 mbps upload.
• Ability to pass a pre-employment background check and monthly OIG checks.
• Hours: Must be flexible to work between the hours of 9:00 AM EST and 9:00 PM EST, including some weekends, and extended hours may be required during the Annual Enrollment period, October 15th to December 7th.

Telecommuting Requirements

• Ability to keep all company-sensitive data secure.
• Required to have a dedicated work area established that is separated from other living areas and provides information privately without disruption.
• Must live in a location that can receive a high-speed internet connection or leverage an existing high-speed internet service.

Compensation

• Starting Pay: $20.00/hour plus uncapped commission and spiffs; compensation plan is reviewed during the interview (Opportunity to be increased based on performance and sales milestones).
• Monthly payment on residuals in accordance with our policy (reviewed during interview).
• Average Annual Compensation at target of $88,000, with top agents earning around $120K+.
• Flexible and creative incentives, including contests, sales SPIFFs, and goal-based short days (paid like a full day). 

What we offer! 

• Paid Time Off.
• Paid Company Holidays.
• Medical, Dental, Vision, Life Insurance, HSA, FSA, and more.
• 401 (K) saving plan with company matching up to 3%.
• Work-Life Resources for you and your family.
• Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More! 
• Maternity/Paternity/Adoption paid leave.
• Referral program.
• Company-supplied computer equipment.

MyPlanAdvocate is an equal opportunity employer. MyPlanAdvocate prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. MyPlanAdvocate conforms to the spirit as well as to the letter of all applicable laws and regulations. 

MyPlanAdvocate uses E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, visit www.uscis.gov/e-verify.

Unsolicited resumes sent to MyPlanAdvocate, including unsolicited resumes sent to a MyPlanAdvocate business mailing address, fax, or email address, or directly to MyPlanAdvocate employees, will be considered MyPlanAdvocate property. MyPlanAdvocate will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.