Join us to build a more rewarding financial future for all Canadians 

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. 

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail 
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers 
• 10K+ retail partners

The Role

Reporting to the Chief Anti-Money Laundering Officer (CAMLO), the Director, AML is responsible for ongoing compliance of the Anti-Money Laundering (“AML/ATF”) program, through oversight of the client screening and transaction monitoring and investigation teams. The Director, AML is a key senior leader in the AML program and will drive the operational strategy of the program to meet evolving regulatory requirements and business needs.

What you'll be doing:

• You lead and oversee operational components of Neo’s AML/ATF program, including client screening, transaction monitoring, escalations and investigations.  
• You identify how new products and regulatory changes impact existing processes and teams and lead the development of policy/process changes. 
• You lead the technical strategy of the program to ensure the supporting technology stack is efficient and effective.
• You lead the analysis and review of screening and transaction monitoring rulesets for continuous improvement and effectiveness, including the integration of AI and machine learning.
• You identify gaps or deficiencies in the existing AML program and lead the development of control changes to address risk.
• You work closely with other internal groups including Compliance, Product and Data to build out requirements for new products. 
• You provide appropriate input and review of procedures designed to implement control measures in all business areas to meet the requirements of the AML Program
• You ensure that systems and other processes that generate information used in reports to Senior Management and the Board of Directors are adequate and appropriate, use reasonably consistent reporting criteria, and generate accurate information

Who we are looking for:

• A University degree in law, finance, business or related discipline 
• A professional designation in Anti-Money Laundering
• 8+ years financial services, banking or fintech industry experience with at least 4 years’ experience managing people
• Solid understanding of financial products gained from at least five years banking or fintech related experience
• Advanced knowledge of all applicable AML regulations and a proven ability to keep abreast of the changes and developments by monitoring industry and legislative publications
• Proven experience with AML Compliance investigations with experience using FINTRAC web reporting solution
• Strong written, verbal and presentation communication skills
• Strong interpersonal skills, including influencing at the highest levels of the Neo
• Strong analytical, investigative, reporting and planning skills
• Experience in a Federally Regulated Financial Institution is an asset
• Experience with AI and machine learning models for AML rulesets is an asset

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. 

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.