Join us to build a more rewarding financial future for all Canadians 

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. 

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail 
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers 
• 10K+ retail partners

The Role

As Senior Art Director, you’re a key contributor of ideas, and a visual leader within a creative team dedicated to defining the brand visual language and producing high quality content. Your work will stand out in all digital channels and in the real world, driving conversation and headlines. You’ll be a leader among a team of art directors, designers, and motion artists, and a partner to a copywriter who (like you) wants to make clever, disruptive work for iconic brands.

Your experience across both traditional and non-traditional mediums will help you raise the quality of work that we do and ensure we tell compelling stories. You’ll work at a pace that fits the dynamic needs of an agile in-house agency, working quickly when needed to capture the moment, and taking the time to perfect ideas when the opportunity allows it. You’ll use your unique skill set and design eye to inspire others around you.

Your role will involve translating complex ideas into compelling visual elements, ensuring consistency in branding and aesthetics, and contributing to the evolution of our design language.

What you'll be doing:

• ART DIRECTION: You are an experienced creative leader who manages others to a level of visual quality that meets your own high standards. You have experience elevating others’ work.  

• INNOVATIVE & TRADITIONAL DESIGN: You work in a wide range of mediums ranging from traditional video and photo content, real world design (experiential) and social media content.  

• BRAND DESIGN: You steward the look and feel of the Neo brand, ensuring it is consistent whether online or offline. 

• IDEATION: You participate in and occasionally lead brainstorms with positive energy and big-idea thinking – able to think about how we can bring ideas to life visually, but also able to think broadly about big ideas and how they come to life. You understand how to spot a consumer or cultural tension point, and to find an idea that leans into it.  

• CONCEPTING: You create compelling visual stories that bring ideas to life and help stakeholders see the potential impact of our creative directions. You develop storyboards and presentation decks that help preview the creative ideas we want to make.  

• INSPIRES: You bring outside influences and inspiration to the team on a regular basis. You earn the trust and respect of your peers through the quality and integrity of your work and demeanor. 

• COLLABORATION: You work as a part of a cross-functional creative team, contributing to the work of others, providing and receiving constructive feedback in a manner that elevates the quality of ideas and delivery.

• WORKFLOW MANAGEMENT: You can manage multiple priorities and assignments in a fast-paced, active environment to deliver high quality work, on-time and with accuracy. You know how to engage others effectively to achieve commitments.

Who we are looking for:

• 5+ years of experience as a creative designer performing at an art director level, or experience as an art director with a proven track record of leading other designers and stewarding brands
• A broad portfolio that includes examples of work you have created yourself, as well as managed a team to create alongside you. Your portfolio includes examples of ground breaking, innovative work, including examples of out-of-home, paid digital and organic social media work that elevates the medium
• College or University diploma in Advertising, Graphic or Communication Design is preferred
• The ability to execute concepts at a level that is among the top tier in the industry
• Excellent interpersonal and communication skills – both written and verbal
• Exposure to Art Direction, Photo Shoots, and UI/UX are an advantage
• Proficient using Mac OS, Adobe Creative Cloud (Expert knowledge of Illustrator, Photoshop, and InDesign)

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. 

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.