Drive Strategy for the Business Intelligence Team 

• Develop strategy and approach for new revenue generation programs related to business intelligence, analytics, artificial intelligence, and data offerings required by Sage X3 and all Net at Work clients. 

• Identify and implement margin improvement opportunities on existing services. 

• Recommend and implement use of current and emerging technologies and methodologies and bring best practices to the team. 

• Act as an evangelist for offerings and assist with sales and marketing programs. 

• Support automation and efficiency for clients. 

Leadership, Management and Accountability (LMA)  

• Performance management of team members including management of team member performance on projects and enabling/driving professional development of team.  

• Effectively develop and manage a team of consultants ensuring revenue and profitability targets. 

• Facilitate building of team member skills to meet criteria of current and future client delivery needs. 

• Regularly perform 1:1 meeting with direct reports to provide feedback.  

• Provide career path planning and coaching to ensure consultant job satisfaction, positive morale, professional growth, engagement, and retention. 

• Complete quarterly conversations and provide ongoing informal/formal feedback.  

• Exemplify camaraderie and teamwork with subordinates, managers, and co-workers. 

• Monitor and direct team members to act in accordance with company policies, initiatives, processes, and methodology.  

Operations and Service Oversight 

• Oversight of delivery of all related deliverables and services including analysis of client functional and technical requirements including application and system architecture; ensuring completion of projects at or ahead of schedule, costs are managed to budget, and customer expectations are exceeded. 

• Identify, define, develop, and implement techniques to improve engagement productivity, increase efficiency, mitigate risk, resolve issues and achieve cost savings for our clients.  

• Report relevant business metrics to senior management on a regular basis and/or as required (utilizing written updates, conference calls, etc.).   

• As required by escalations, participate in project status and planning sessions with client, project and/or management teams. 

• Review and approve solutions recommended by team to ensure client business processes and functional requirements objectives are addressed. 

• Manage the schedule for all team members ensuring efficient use of the team bench. 

• Ensure that Project Managers have access to the resources they need to maintain project commitments. 

• Work closely with other teams for all inter-department communications and coordination. 

• Promote and manage the existing QuickStart offerings across multiple practices. 

Formal Education & Certification 

• Bachelor's degree in computer science, information technology or equivalent work experience required. 

Knowledge & Experience 

• 3+ years’ experience managing resources in a consulting environment. 

• 7+ years of experience with related technologies. 

• Experience with implementation of BI tools such as Sage Enterprise Intelligence aka Nectari BI, Sage SD&A aka ZAP, Power BI, Dataself a plus! 

• Understands consulting as a business; demonstrates competency (or capacity to be successful) in the ability to translate customer/business requirements into business solutions and successfully positioning with the customers. 

• A consultative background with a record of delivering solutions within defined timeframes and budgets. 

• A keen understanding of business needs, and ability to ensure technical solutions, strategies, practices deliver business and customer value. 

• Experience leading requirements definition and design sessions. 

• Successful track record of delivering on agreed upon business objectives and performance on key metrics. 

• Ability to communicate effectively with non-technical staff and with members of interdisciplinary teams. 

• Ability to effectively document technical designs. 

• Ability to effectively prioritize and execute tasks in a high-pressure environment. 

• Experience working in a team-oriented, collaborative environment. 

• Successful track record of delivering on agreed upon business objectives and performance on key metrics. 

• Experience in team management, scheduling, and budgets. 

• Ability to multi-task and adapt to change. 

• Ability to juggle multiple projects of various sizes. 

• Proficient in Microsoft Excel, Word, PowerPoint, and other Office 365 applications. 

• Ability to work longer than a 40-hour work week. 

• Occasional evening and weekend work to meet deadlines. 

• Intermediate travel; up to 10%. 

• Team Builder: Achieves cohesive, effective (positive, mutually supportive) team spirit with subordinates. The team climate is characterized by open, honest relationships in which differences are constructively resolved rather than ignored, suppressed, or denied. Treats subordinates fairly. Shares credit. 

• Organizational Planning: Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. Effectively juggles multiple projects. Anticipates reasonable contingencies. Pays appropriate attention to detail. Manages personal time well. 

• Communication Skills: Communicates well one-on-one, in small groups and public speaking. Keeps people informed. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar, and word usage. 

• Analysis Skills: Identifies significant problems and opportunities. Analyzes problems and people in depth. Relates and compares data from different sources. Determines root causes and subtle relationships among data from various sources. Exhibits a probing mind. Achieves penetrating insights. 

• Judgment/ Decision Making: Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between quick decisiveness and slower more thorough approaches, i.e. neither indecisive nor a hip shooter. Shows common sense. Anticipates consequences of decisions. 

• Likability: Puts people at ease. Shows Emotional Intelligence. Warm, sensitive, and compassionate. Builds and maintains trusting relationships with all employees, clients, community members, professional organizations. Does not “turn people off”. Not arrogant. Exhibits friendliness, sense of humor, genuineness, caring. Even when frustrated, treats people with respect. 

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.  

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: 

• Health and Welfare (Medical, Dental, Vision) 

• Accident, Critical Illness, and Hospital Indemnity  

• Employee Assistance Program (EAP) 

• Life and AD&D Insurance 

• Short- and Long-Term Disability Insurance 

• Flexible Spending Accounts 

• Transportation and Parking Accounts 

• Health Savings Accounts (with company contribution) 

• Retirement Planning (401k with matching contribution) 

• Legal Benefits 

• Identity Theft Protection 

• Pet Insurance 

• Wellness Program Offerings 

• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.  

• 8 Paid Holidays per year, including 1 floating holiday. 

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

The Company expects to accept applications for this position until September 3, 2024 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.