About Us
At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.
Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.
Position Overview
We are seeking an experienced Salesforce Developer with deep expertise in managing the Renewals function within Salesforce. The ideal candidate will have extensive knowledge of Service Contracts, including their creation, amendment, and renewal processes. The role will involve working closely with cross-functional teams, including Customer Success, Sales, and Renewals, to streamline and automate contract management processes. This position is ideal for someone who thrives in a fast-paced environment and has a passion for optimizing Salesforce functionalities.
This is a hybrid role with 3 days a week onsite in our Kraków office.
Responsibilities
- Salesforce Development: Design, develop, and implement solutions within Salesforce, particularly focusing on the Renewals process, Service Contracts, and automation of lifecycle management.
- Service Contract Management: Implement processes and best practices for the creation, amendment, and renewal of Service Contracts, ensuring compliance with organizational standards.
- Process Automation: Develop and maintain Salesforce automation, including flows, process builders, and Apex triggers, to support the full contract lifecycle.
- Custom Object & Integration Management: Create custom objects, fields, workflows, and integrations related to the Renewals function, ensuring seamless data flow and reporting capabilities.
- Collaboration with Business Units: Collaborate with Customer Success, Sales, and Operations teams to identify and implement system enhancements that support contract renewals, customer retention, and improved customer experience.
- Data Integrity: Ensure data accuracy and integrity within Salesforce by implementing validation rules and processes for contract management and renewal.
- Continuous Improvement: Regularly review and optimize the Salesforce platform, identifying opportunities for enhancements, better automation, and scalability of the Renewals function.
- User Support and Training: Provide ongoing user support, training, and documentation to ensure proper usage of the contract and renewal systems.
Qualifications
- 3+ years of Salesforce development experience with a focus on Service Contracts, Renewals, and Customer Success processes.
- Hands-on experience in developing, configuring, and managing Salesforce functionalities, including Apex, Visualforce, Lightning components, and Flow Builder.
- Proven experience with Salesforce CPQ (Configure, Price, Quote) and Contract Management systems is a strong plus.
- Proficient in Salesforce Service Cloud and related features.
- Strong understanding of Salesforce data models, object relationships, and best practices for Service Contracts and Renewals.
- Expertise in Apex, SOQL, and Salesforce declarative tools such as Process Builder and Flows.
- Experience integrating third-party applications with Salesforce through APIs.
- Certifications: Salesforce Platform Developer I (required), Salesforce Certified Administrator (preferred), Salesforce CPQ Specialist (a plus).
- Education: Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Our Values
At Netwrix, our values guide every action:
- Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
- Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
- Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
- Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
- Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
- Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
- eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.
Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.
Why You’ll Love Working at Netwrix
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.
Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Please let us know if you require any accommodation.