About Us
At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.
Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.
Position Overview
As an Account Manager you will be responsible for maintaining existing customer relationships while being the liaison between the additional teams in our organization.
Responsibilities:
- As an Account Manager you will be responsible for maintaining existing customer relationships while being the liaison between the additional teams in our organization, including support, renewal, and sales.
- Meet sales activities (KPIS): Dials, Calls, Follow-ups and Meetings.
- Manage communication cadence for your assigned customer base.
- Identify, grow, and retain existing Accounts.
- Build/maintain strong relationships with customer principals and develop a working understanding of their business model and their usage of our product.
- Leverage other internal departments (support, development, services) to find solutions to a variety of customer needs with focuses on customer satisfaction and revenue growth.
- Leverage client interactions and insights to inform new features and future product development, relaying back new requests to our R&D team.
- Maintain accurate details of your daily activities within our CRM system
Qualifications:
- BA/BS Degree or 1+ years’ experience in a related field
- Excellent verbal and written communication skills
- Strong organizational and prioritization ability
- Attention to detail
- Ability to collaborate and accept/provide feedback in a team setting
- Ability to work in a fast-paced environment
Our Values
At Netwrix, our values guide every action:
- Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
- Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
- Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
- Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
- Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
- Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
- eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.
Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.
Why You’ll Love Working at Netwrix
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.
Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Please let us know if you require any accommodation.