NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently.
We’re seeking a Workflow Consultant to help customers optimize their processes and fully leverage our platform’s capabilities.
In this role, you’ll analyze customer workflows, provide tailored recommendations, and collaborate with cross-functional teams to improve efficiency and drive adoption. Your expertise in SaaS solutions and the DME/HME industry will play a critical role in ensuring customers achieve operational excellence.
If you have a passion for process improvement, technology, and healthcare operations, we’d love to hear from you!
What You’ll Do
What You’ll Bring
Why Join Us?
At NikoHealth we’re not just building software; we’re building solutions that empower our customers to succeed. As part of our Professional Services team, you’ll play a pivotal role in shaping our project management practices, driving customer satisfaction and retention, while growing your skills in a supportive, fast-paced environment.
This is a remote role, but candidates must be based in the U.S.
We are aware that job scams are on the rise. Please be cautious of fraudulent job offers impersonating our company. We will never ask for payment, personal banking details, or sensitive information during the hiring process. All legitimate communication will come from an official email address ending in @nikohealth.com
Customer Success
Remote
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