Lead Support Professional

About Advocates for Life Skills & Opportunity (ALSO)

Founded in 1997, Advocates for Life Skills & Opportunity (ALSO) is one of Oregon's leading nonprofit providers of services for people with intellectual and developmental disabilities. We proudly serve individuals and families across 11 Oregon counties, delivering person-centered supports in homes, workplaces, schools, and communities.

At ALSO, we believe everyone deserves the opportunity to live, work, and participate fully in their community. Every day, our team helps people build meaningful lives through individualized supports that promote independence, choice, and inclusion.

Our Mission

To promote the full inclusion of people experiencing disabilities in the life of their community.

Our Vision

We envision a future where all people—including those living with intellectual and developmental disabilities—are fully included as valued members of their communities. We strive to provide equitable access to services and supports that reflect the preferences, goals, and values of each person, empowering self-determination, independence, meaningful employment, and a fulfilling quality of life.

Our Values

Our values shape every interaction—with the people we support, our teammates, and our communities.

Trust
We communicate with honesty, transparency, and integrity while fostering a safe and supportive environment.

Teamwork
We collaborate to bring out the best in one another and achieve meaningful outcomes together.

Innovation
We embrace creativity, curiosity, and new ideas to continuously improve the way we serve others.

Dignity
We honor each person's inherent worth and right to make choices about their own life.

Respect
We treat every individual with kindness, compassion, and appreciation.

Accountability
We take ownership of our actions, deliver on our commitments, and continuously pursue excellence.

Humility
We recognize that we are part of something bigger than ourselves and grow through learning, gratitude, and service.

Our Services

Employment Services

We partner with people to identify meaningful career opportunities and provide customized employment supports that foster long-term success and independence in the workplace.

Residential Services

Our residential programs provide individualized supports that help people live safely, independently, and as active members of their communities while honoring each person's goals and preferences. This is 24 hour supports working in a home setting with multiple people.

Supported Living & In-Home Services

We provide customized supports that help people maintain independence in their own homes and communities. Services are tailored to each individual's unique needs and personal goals. These are one on one supports in people's homes and communities.

Children's Services

Our Children's Services focus on helping children thrive in safe, nurturing, and supportive environments. We promote growth, independence, and meaningful community participation. This is 24 hour supports in a home setting with 2 to 3 children living together.

Benefits & Perks

At ALSO, we believe in investing in the people who invest in our mission. Eligible employees may enjoy:

Medical and dental insurance

401(k) with employer matching

Generous vacation time and sick leave

Double Time Paid Holidays (5 Holidays)

Employer provided Life Insurance for full time employees

Voluntary life insurance

Voluntary short-term and long-term disability insurance

Employee Assistance Program (EAP)

Peer-to-peer recognition and bonus programs

Milestone service recognition

Professional development and continuing education opportunities

Flexible scheduling opportunities

Career Development Pathways

Public Service Loan Eligibility

Join a team where your work makes a lasting impact every day. At ALSO, you'll build meaningful relationships, grow professionally, and help create more inclusive communities throughout Oregon.

Support people. Strengthen a team. Make a difference.

This position supports ALSO’s mission by helping people with intellectual and developmental disabilities direct their lives, pursue their goals, and participate fully in their communities.

You will provide direct support and assist the Manager with daily operations, health coordination, documentation, and team training. This role combines hands-on support with administrative responsibilities and does not have formal supervisory authority.

What you will do

Support daily life and community participation

• Provide direct support based on each person’s preferences, needs, and Individual Support Plan—the written plan describing their goals and supports.
• Help people participate in activities, appointments, employment programs, and community life.
• Support access to meals, clothing, transportation, and funds for activities.
• Follow approved behavior support plans and report concerns or changes.
• Help maintain a clean, safe, comfortable home with working equipment and needed supplies.

Help coordinate health and medical supports

• Assist with scheduling appointments, arranging transportation, and preparing necessary records.
• Attend appointments as assigned and communicate follow-up needs.
• Help maintain medication and medical supply availability, records, and required monitoring.
• Notify the nurse about health changes and follow instructions within your training and assigned responsibilities.
• Support medication administration and other health tasks as authorized and trained.

Keep records accurate and organized

• Review service and medical documentation, identify missing information, and follow up with the Manager.
• Help keep support plans, protocols, and records current and properly filed.
• Use Therap, ALSO’s electronic documentation system, to review and complete records.
• Handle personal and organizational funds carefully and maintain required records.
• Follow applicable Oregon Administrative Rules, ALSO policies, confidentiality requirements, and reporting procedures.

Support team coordination

• Help the Manager train team members on individual support plans, equipment, documentation, and approved procedures.
• Assist with interviews, staff meeting preparation, and team activities.
• Help prepare schedules during the Manager’s absence.
• Share staffing, safety, and performance concerns with the Manager.
• Work direct support shifts and provide assigned coverage.
• Respond to the on-call phone or pager when assigned.

What you bring

• A high school diploma or GED.
• The ability to organize tasks, follow procedures, and recognize when to ask for help.
• Clear, respectful communication with people supported, colleagues, families, nurses, and community partners.
• Careful attention to documentation, confidentiality, and follow-through.
• A commitment to respecting each person’s choices, dignity, and independence.
• The ability to learn and use electronic records and scheduling tools.

Additional requirements

• Complete the required criminal history screening.
• Hold a valid Oregon or Washington driver’s license and meet ALSO’s driving requirements.
• Travel between assigned locations and provide transportation as required.

Work environment and physical responsibilities

Work takes place in people’s homes and community settings. Responsibilities may include personal care, helping people move between spaces or into vehicles, and responding to emergencies.

Some assignments involve lifting, transferring, pushing, pulling, or repositioning up to 50 pounds. Tasks must follow each person’s support plan, safety procedures, and required use of equipment or assistance.

Essential job functions may be performed with reasonable accommodation. Specific support needs and physical tasks will be discussed during the hiring process.

Accessibility and inclusion

ALSO welcomes applicants with disabilities and people from a wide range of backgrounds and experiences.

To request an accommodation or an alternative application format, contact [email/phone]. Accommodation requests are welcome during the application process, interviews, and employment.