Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

Atlantic Coast mortgage is seeking a Reverse Mortgage Processor who can ensure loans move smoothly and efficiently from application to final approval. In this role, you’ll be responsible for gathering and organizing all necessary documentation, making sure loan files are accurate and complete for processing and underwriting. You’ll serve as the main point of contact throughout the process, helping keep everything on track from initial qualification through final approval.

Job Responsibilities

• Effectively manage and process reverse mortgage loan file pipeline
• Strong knowledge of compliance rules and regulations
• Reviews loan applications for accuracy and completeness, ensuring standards are met
• Communicate with borrowers to compile all necessary documentation and keep them informed throughout the process
• Proficiency in understanding the loan profile to pre-underwrite conditions, with the goal set to manage and streamline the loan process with underwriting

• Process documents, including income, assets, and employment, and analyzing liabilities in a paperless work environment

Qualifications

• Minimum of 2 years of experience as a Reverse Mortgage Loan Processor or Loan Officer Assistant
• Previous experience using Quantum Reverse platform
• Detail-oriented with the ability to prioritize
• Excellent customer service skills
• Strong verbal and written communication skills

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.