About the Role

We’re looking for a sharp, energetic problem-solver to serve as the nerve center of our daily operations. As a Real-Time Operations Coordinator, you’ll keep the wheels turning—literally. You’ll monitor live operations, communicate with drivers and customers, troubleshoot issues on the fly, and make the quick decisions that keep everything running on schedule. If you thrive under pressure, love juggling multiple priorities, and get a rush from keeping things moving, this role was built for you.

What You’ll Do

• Coordinate and monitor daily operations in real time, ensuring on-time performance and service quality
• Communicate proactively with field teams, customers, and internal departments to resolve issues before they escalate
• Prioritize and reassign resources dynamically as conditions change throughout the day
• Track key performance metrics and flag trends or concerns to leadership
• Maintain accurate records of daily activity, incidents, and operational decisions
• Collaborate with the operations team to improve processes and streamline workflows
• Serve as the primary point of contact for real-time operational questions and escalations

Who You Are

• A natural multitasker who stays calm and focused when things move fast
• An excellent communicator—clear, direct, and confident on the phone and in writing
• Detail-oriented with strong organizational skills and follow-through
• Quick on your feet with strong critical thinking and decision-making abilities
• Comfortable with technology and able to learn new systems rapidly
• Someone who takes ownership of problems and sees them through to resolution

Qualifications

• 2+ years of experience in operations, coordination, scheduling, or a fast-paced support role
• Proven ability to manage competing priorities and deliver results under time pressure
• Proficiency with standard office software; experience with operations or scheduling platforms is a plus
• Strong interpersonal skills and a team-first attitude
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred

Why Blackwood

Blackwood Solutions is one of the fastest-growing logistics and infrastructure services companies in the country, trusted by America’s largest electric utilities to move, store, and manage the materials that keep the grid running. We’re a decade into sustained growth, purpose-driven, and building something that matters—and we want people who want to be part of it.

This is more than a desk job—it’s a front-row seat to the action at a company where your work has real impact. You’ll play a critical role in keeping our operation humming, surrounded by a team that values hustle, accountability, and good communication. We invest in people who bring energy and initiative, and there’s real room to grow here.

BLACKWOOD IS THE NATION-LEADING UTILITY SERVICES PROVIDER SPECIALIZING IN UTILITY POLE RECYCLING, MATERIAL MANAGEMENT, AND STRUCTURED STORAGE SOLUTIONS FOR ELECTRIC UTILITIES ACROSS NORTH AMERICA.