Medical Biller/AR Specialist-Southern Oregon Chiropractic

Southern Oregon Chiropractic-Clarity Billing Services

Clarity Billing Services is a trusted partner for healthcare providers, offering accurate and timely medical billing solutions. Our mission is to simplify the revenue cycle so our clients can focus on providing quality care. We are committed to excellence, integrity, and personalized service.

Position Summary

Southern Oregon Chiropractic-Clarity Billing Services is seeking a detail-oriented and dependable Medical Biller/AR Specialist to join our team. We are hiring a Medical Biller / AR Specialist to get our claims paid accurately and on time. You will own claims from submission through final payment: preparing clean claims, working the aging report, resolving denials, and keeping patient and payer accounts current. The right person is detail-oriented, persistent on the phone with payers, and comfortable working independently against clear AR targets.

Key Responsibilities

Billing and Claims

• Prepare, review, and submit clean claims to insurance companies electronically or by paper.
• Post payments and reconcile accounts.
• Follow up on unpaid or denied claims and initiate appeals when necessary.
• Communicate with insurance companies, healthcare providers, and patients regarding billing issues.
• Maintain accurate billing records and documentation in compliance with HIPAA regulations.
• Stay current on insurance guidelines and coding updates.
• Provide exceptional customer service to clients and patients.

Accounts receivable and collections

• Work the AR aging report daily, prioritizing by dollar amount and timely-filing deadlines
• Follow up with payers by phone, portal, and correspondence on unpaid and underpaid claims
• Research, appeal, and resolve denials; track root causes and recommend fixes to prevent repeats
• Post insurance and patient payments, adjustments, and write-offs accurately from ERAs and EOBs
• Identify and process credit balances and refunds according to payer rules and company policy

Patient accounts and reporting

• Answer patient billing questions with clarity and courtesy; set up payment plans when appropriate
• Prepare patient statements and manage accounts sent to collections
• Produce AR reports (days in AR, denial rate, aging buckets) for management
• Maintain HIPAA compliance and stay current on payer policy and coding updates

Qualifications

• High school diploma or equivalent required; associate’s degree or certification in medical billing/coding preferred.
• Minimum of 2 years of experience in medical billing (multi-specialty billing experience is a plus).
• Proficiency in billing software (e.g., Chirotouch, Chiroscribe).
• Strong knowledge of CPT, ICD-10, and HCPCS coding.
• Understanding of commercial insurance, Medicare, Medicaid, and third-party payer regulations.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to work independently and meet deadlines.

Preferred Skills

• Certification through AAPC or similar (e.g., CPC, CCS).
• Experience in chiropractic billing.
• Experience in behavioral health billing.
• Familiarity with electronic health records (EHR) systems.

What We Offer

• Medical, Dental and Vision insurance
• 401K w/employer match
• Paid time off and paid holidays
• Competitive compensation based on experience.
• Flexible work environment.
• Supportive team culture focused on collaboration and growth.