SUMMARY/OBJECTIVE

The Facility Maintenance team member is responsible for maintaining the hotel’s property, equipment, and facilities to ensure a safe, clean, and fully functioning environment for guests and staff. This role performs routine repairs, preventative maintenance, and general upkeep while supporting the hotel’s high standards of presentation and operations.

ESSENTIAL FUNCTIONS

• Perform routine maintenance, repairs, and preventative upkeep throughout the property.
• Inspect facilities, equipment, fixtures, and common areas to identify maintenance needs.
• Address plumbing, electrical, HVAC, lighting, and general repair issues within the scope of training and authorization.
• Respond promptly to maintenance requests and urgent facility concerns.
• Maintain outdoor areas, guest spaces, and back-of-house areas in a clean and orderly condition.
• Coordinate with hotel management and outside contractors as needed.
• Follow safety procedures and maintain tools, equipment, and maintenance supplies.
• Minimize disruption to guests while completing work throughout the property.
• Maintain open communication with the Hotel Manager regarding issues, priorities, and opportunities for improvement.

QUALIFICATIONS

• Previous facility maintenance, building maintenance, or general repair experience preferred.
• Basic knowledge of plumbing, electrical, HVAC, and general repair techniques.
• Ability to identify maintenance issues and troubleshoot problems effectively.
• Familiarity with hand tools, power tools, and maintenance equipment.
• Strong attention to detail, organization, and time-management skills.
• Ability to work independently and respond to changing priorities.
• Knowledge of workplace safety practices and proper equipment handling.

REPORTS TO

This position is a direct report to the department supervisor or on-site Hotel Manager.

WORK ENVIRONMENT

Work is performed throughout the hotel, including guest rooms, public spaces, back-of-house areas, and outdoor grounds. The role may involve exposure to varying temperatures, noise, cleaning products, and active maintenance or repair areas.

PHYSICAL DEMANDS

This position requires prolonged standing and walking, frequent bending, kneeling, reaching, and climbing ladders. The ability to lift and carry tools, equipment, and supplies, as well as perform manual repairs, is required.

EXPECTED HOURS OF WORK

The hotel operates 24/7, so scheduling will be based on shifts to accommodate occupancy needs, which may vary by season.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.