Senior Manager - Underwriting Operations Job Description

About the Role

Consolidated Analytics Inc is a key player in the US Real Estate space offering full suite of Mortgage support services to its clients. These comprise of Valuation services, Post Close Audit support, Fulfilment support, Default support, Investor Claims and consulting advisory services. Most importantly, the Due Diligence Division of CA Inc offers third party rating services (FITCH, SsP GLOBAL, KROLL, MORNINGSTAR, AND DRBS) through its unique underwriting solutions to customers in the Capital Markets space. The underwriting solution is also extended to both originations and default operations to some of the clients.

This is a competitive space that CA has positioned itself as a formidable player in. To stay competitive and ahead of the game, CA constantly endeavors to reengineer its UW processes and the supporting tech to stay agile, relevant and most sought after by its clients.

The Due diligence businesses won by nimble players who can turn around files faster and in an accurate fashion. Bids are won on who has the largest capacity, quicker throughputs and scalable options.CA is seeking Senior Manager - Underwriting Operations, who can develop strategies, re-engineer process workflows, adopt cutting-edge technologies faster, build capacity and churn deliverables in a timely manner.

Current Operation Model

The current model of operations follows a seamless integrated model comprising of onshore and offshore team members. The offshore unit predominantly assists in performing bookmarking and data extraction activities on a loan file. The Data extraction is performed across Credit, Income and Compliance sections of the loan file. Bookmarking ensures bookmarking consistency across the labelling of each document, chronologically arranging similar documents, removal of duplicate documents, re-arranging misplaced documents and nesting bookmarks under a header bookmark. Currently both bookmarking and data extraction are performed using a third-party AI driven software. From the Offshore side, the Underwriters collect data and review on the following areas: Credit (Income Calculation) and Compliance.

Description of the Role

As part of the responsibility, the Senior Manager - Underwriting Operations, is required to conceive, design, develop and roll out strategies that can result in the following outcomes:

1. Process Transformation in the Offshore Underwriting Operations
2. Daily Throughput Management
3. Staffing Optimization s Productivity Enhancement
4. Knowledge Transfer s Process Stabilization
5. Client Services s Engagement

Key Performance Indices

As part of performance management, the SOC will be assessed on the following KPIs. The weightage of the KPI parameters can be discussed and agreed between the SOC and the President of the organization.

 Responsibilities

1. Support in screening, interviewing and hiring new underwriters
2. To provide effective strategies for building and growing the DIS Underwriting Operations. The goal is to build a strong team of 100 offshore underwriters.
3. Oversee progress of classroom and on job training.
4. Oversee Production ramp up to meet the required level.
5. Monitor quality level and give directions to progress on quality level.
6. Work with Presales manager to pitch for new business.
7. Provide the necessary day-to-day business report (MIS, Executive Summary Report, Business Insights)
8. Manage the SLA and delivery obligations made with the client.
9. Other activities that are mutually agreed over email or as an amendment to this agreement, as the project progresses.

Qualifications

1. Should possess a minimum of 15 years of experience in US real estate underwriting operations
2. Should have managed US Clients in the Real Estate Underwriting space (Collateral, Capital, Capacity, Credit)
3. Should be open to supporting the US Time zone
4. Should be open to travel to US on a periodic basis and hence should have a B1/B2 business visa.

• NMLS (Nationwide Multistate Licensing System) certification/license is Mandatory.

Interested candidates, kindly apply through below link.

Consolidated Analytics | End-to-End Mortgage Solutions. Real Expertise. Real Results.

Consolidated Analytics is a data-driven mortgage solutions partner supporting the full life of the loan, from origination through servicing and capital markets. We combine asset-level intelligence with enterprise-scale solutions to power smarter decisions and measurable business outcomes. Our integrated capabilities span due diligence, residential and commercial valuation, collateral and risk analytics, process and technology optimization, and regulatory compliance, helping clients operate with clarity, agility, and confidence in a rapidly evolving market.

What sets us apart?
We bring together deep mortgage industry expertise, integrated technology, and a multidisciplinary workforce to help clients optimize quality, drive operational performance, and enhance decision-making at scale. Across the loan lifecycle, whether managing volume, acquiring assets in bulk, scaling originations, launching or expanding servicing, or navigating market and regulatory change, our teams deliver with clarity, compliance, and speed.

Core Services
• Mortgage Due Diligence
• Property Valuation + Analytics
• Mortgage Fulfillment (Origination and Servicing)
• Default Services (Claims, REO, Rental Management)
• Risk + Compliance Advisory
• Business Process Solutions (BPS)

Our Evolution
Over the past decade, we’ve strategically acquired and integrated best-in-class firms, including OpEXNOW, Equitable Mortgage Solutions, Carrington Property Services, and RealInfo into a unified platform designed to meet the demands of today’s dynamic market.

We’re not just a vendor, we’re a partner built for transformation.

Careers
We’re always hiring talented professionals who want to grow, lead, and win.